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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4575 reviews 63%
4 star 1641 reviews 23%
3 star 196 reviews 3%
2 star 408 reviews 6%
1 star 433 reviews 6%
Review Us
Gina M.
5 out of 5
7/18/2026
Everyone was very nice Thank you
Susan C.
4 out of 5
7/18/2026
Tyler is fantastic!
David R.
5 out of 5
7/18/2026
Tyler and the team were exceptional!
Daniel S.
5 out of 5
7/18/2026
Very helpful!!
Barb P.
5 out of 5
7/18/2026
Tim is professional, courteous with great customer service skills. He truly is an asset to Frank Leta Honda.
Patricia N.
5 out of 5
7/17/2026
Keep up the good service.
Bruce M.
5 out of 5
7/17/2026
Great communication from Tyle
Shaneice T.
4 out of 5
7/17/2026
Shauna was a great service advisor. She was friendly and greeted us upon arrival. She communicated well during the service and ended by explaining exactly what was done. Her attention to detail helped to troubleshoot a potential problem and she contacted me immediately to rectify the situation. I was very pleased with my experience and would be happy to have her again as my service advisor!
Steffnee A.
5 out of 5
7/17/2026
Excellent communication. Friendly & efficient
Steven S.
1 out of 5
7/17/2026
Danielle was great, but I should have been notified at least the day before that you did not have the parts necessary to complete recall work. Instead, I lost an hour of work for no reason. I think I should be compensated for that hour of my time by Leta Honda giving me an hour of your time free - the next oil change/tire rotation should be free for me.
Susan H.
4 out of 5
7/17/2026
Danielle is very good at her job. Admittedly, I was annoyed and disappointed in my newly purchased vehicle. Nobody wants issues one day after such a large purchase. She actually really went above and beyond to make sure I felt comfortable with my purchase. I assure you, I was extremely disappointed when the car stalled in traffic and everyone was honking at me, as I put the car in park and restarted it 3 different times in just a couple days of purchase. I do still wish I would’ve taken time to make a better decision, but I am glad to had had the chance to work with her. She is an asset to your company.
Sam M.
4 out of 5
7/17/2026
Danielle get 5 stars for following up on my need for a shittle.
Todd And.
4 out of 5
7/17/2026
Will Ziegler is a fantastic technician who I can count on to honestly report maintenance needs and fulfill them with precision.
Diana N.
5 out of 5
7/17/2026
Stevie and all the ladies in the shop were very personable. Thanks for repairing my wheels. Job well done. Diana N
Lewis S.
5 out of 5
7/17/2026
Very efficient!
David S.
5 out of 5
7/17/2026
Everything was taken care of quickly and efficiently. Tyler made the process easy
Steve G.
5 out of 5
7/17/2026
Dashuna was fantastic. Very thorough.
Kenny B.
5 out of 5
7/16/2026
Absolutely fantastic experience. Tyler is fantastic in his explanation of services and recommendations for upcoming service. Will happily be back in a couple of months. Thank you!
Russell S.
3 out of 5
7/16/2026
Danielle was great but I was very frustrated the tire could not be patched as the tires are only 5 months old
Candace W.
4 out of 5
7/16/2026
Tyler is very knowledgeable and professional. He is friendly and offers the right amount of personality. It shows with his expertise that he has worked with the Frank Leta team for a long time. The company of Frank Leta is fortunate to have Tyler Saliski on their team. Sincerely, Candace W

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