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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4601 reviews 63%
4 star 1650 reviews 23%
3 star 196 reviews 3%
2 star 408 reviews 6%
1 star 436 reviews 6%
Review Us
Nathan C.
5 out of 5
12/6/2025
She was absolutely wonderful! Kind, knowledgeable and took the time to answer my questions and concerns.
Kelly L.
4 out of 5
12/6/2025
Your company has reached a high level of customer satisfaction. It is noticeable and I will definitely be back.
James B.
5 out of 5
12/6/2025
Randy always provides excellent customer service.
Pam K.
5 out of 5
12/6/2025
Very friendly & answered all of our questions
Kevin S.
4 out of 5
12/6/2025
I’m happy to see that Express Service is beginning to live up to its meaning. My oil change was completed in 20 minutes. This is a record! Thank you, Kevin
Curtis T.
4 out of 5
12/6/2025
Tim is the best SA you have.
Lois G.
4 out of 5
12/6/2025
Thank you for getting us in promptly to replace our dead battery
Kent H.
4 out of 5
12/6/2025
We broke down in St. Louis area in middle of night, had our 2012 Odyssey Van towed to your dealership and had wonderful service the minute they opened up at 7am. They provided a loner car, so we could easily take ourselves & dogs to a Hotel and wait for repairs. They found the problem within a couple hours and had it road ready the next morning, so we could head on our way back to Tennessee. Stevie was wonderful at customer service and evaluation of van problems. Just wish we had this Honda service in Tennessee, but we don’t! Thanks again!
Linda &.
5 out of 5
12/6/2025
Belle did an outstanding job of keeping me in the loop on the service being performed. Belle has helped me on several occasions and always does a great job!
Marci M.
1 out of 5
12/6/2025
Prices of service maintenance are asinine. $1,000 worth of 30,000 maintenance recommended. Then in 20k miles I’m supposed to turn around and do another round? After seeing your prices I’ll start taking my car somewhere else for maintenance service.
Robert M.
5 out of 5
12/6/2025
Tyler is the best of the best. Frank Leta Honda is fortunate to have him as well as the other great people who work there. Five Stars for everyone!
Adam T.
4 out of 5
12/6/2025
The guy that handled all my stuff and told me what was happening and I checked out with (Ibthink his name was Tyler) should get a raise
Carol C.
5 out of 5
12/6/2025
Tyler was awesome and very helpful
Christopher S.
5 out of 5
12/6/2025
Tim never fails to deliver excellent customer service. He always informs me about needed services but is not pushy. He actually listens to my concerns and works with me on my schedule.
Dennis S.
5 out of 5
12/6/2025
That’s three questions
Stephanie And.
5 out of 5
12/6/2025
The best!
Bart And.
5 out of 5
11/27/2025
Tyler's commitment to customer service is extraordinary & THE reason I continue to have my vehicles serviced at Leta.
Judy M.
5 out of 5
11/26/2025
Good service
Kathleen R.
5 out of 5
11/26/2025
I was very satisfied with my service advisor Ms Young. She is a true asset for Frank Lets. She is efficient, knowledgeable, friendly. Nice and easy to work with . My car has been out of warranty but I still bring my car to Honda mainly because of her . She has been one of the best advisors I have worked with
Adam C.
5 out of 5
11/26/2025
Timothy was courteous and professional.

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