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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4600 reviews 63%
4 star 1649 reviews 23%
3 star 196 reviews 3%
2 star 408 reviews 6%
1 star 436 reviews 6%
Review Us
Jan-Michael M.
5 out of 5
12/19/2025
Service was amazing, and was able to get in earlier than my scheduled appointment! Thank you very much!!!
Ryan M.
5 out of 5
12/19/2025
Tyler did a great job today servicing my civic. He took the time to look up recalls and give me recommendations for future repairs. He also went over the charges at the end and I felt completely satisfied with my experience because he went above and beyond doing all of these things for me. Tyler is my guy to get service done.
Gregory S.
1 out of 5
12/18/2025
They ordered wrong part, need to return a 3rd time for repair. Right rear door mechanism
Brenda K.
5 out of 5
12/18/2025
Stevie was awesome!!!
Mariann P.
5 out of 5
12/18/2025
Sam was very helpful, listened to my concerns, checked my service history, and came up with a recommendation to keep my Honda CR-V in good shape for a few more years. My 3rd Honda SUV because I’m so impressed with the performance.
Janet S.
5 out of 5
12/18/2025
Fantastic knowledgeable crew
Timothy B.
3 out of 5
12/18/2025
We are waiting til after the new year to replace the windshield.
Laurie V.
5 out of 5
12/18/2025
He was friendly, informative, helpful, and courteous. Always have fantastic service at your dealership.
Raphael R.
3 out of 5
12/17/2025
Cost control prices are way to high
Russell S.
4 out of 5
12/17/2025
Probably looking to start new lease on 2024 HRV
Trevor H.
4 out of 5
12/17/2025
My help was nothing but above board and very professional, I've only visited Frank Leta a few times but I am not felt like my time has been wasted nor have I not been helped adequately or appropriately
Robert K.
5 out of 5
12/17/2025
Leaha was amazing! Quick to get the help I needed and get answer to my situation. She and the service manager were extremely gracious. I am grateful for their help. I was extremely impressed with Leaha follow up. Looking forward to working with her again soon!
Andrew And.
5 out of 5
12/17/2025
Tyler was wonderful to work with. Very thorough. We will definitely becoming back for all of our odyssey needs!
Kathryn E.
5 out of 5
12/17/2025
Danielle was great to work with—she was very kind, helpful, and friendly! She made sure I had a positive experience and that both my car and I were well taken care of.
Jacob B.
5 out of 5
12/17/2025
Courteous and professional team member, no notes.
Bryan B.
4 out of 5
12/17/2025
Kevin is the man.....
Roy L.
2 out of 5
12/17/2025
Was made aware of a technician putting transmission fluid into the oil reservoir of a ‘red Honda Pilot’ 30 minutes after my fiance left the dealership with her red Pilot and was told that my fiance needed to immediately pull over and check her dip stick. As she is pulling the scorching dip stick out of her engine we receive a text saying it was actually for a Ridgeline and not a Pilot and that it was just a false alarm. I did not appreciate the anxiety this immediately caused as this vehicle has already had numerous problems shortly following our purchase. This does not provide confidence in the service department’s ability to do their job and frankly makes me never want to return. There has been a lack of thoroughness that is evident in ‘missed’ issues that should have been addressed with several vehicles intake inspections including my own. Hearing this happened and it took over 30 minutes to have it even brought to our attention is very upsetting. What would have been done if this caused serious damage?
Michael G.
4 out of 5
12/16/2025
Tyler was great! He explained what the technician found during their inspection and offered recommendations.
Kate J.
3 out of 5
12/16/2025
Great service and beyond what I expected — they took the time to refill my windshield wiper fluid and even out my tire pressure on top of the oil change, which I really appreciate!
Jean H.
5 out of 5
12/16/2025
Dashuna is an excellent service advisor. She was friendly and professional. I highly recommend her.

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