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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4600 reviews 63%
4 star 1649 reviews 23%
3 star 196 reviews 3%
2 star 408 reviews 6%
1 star 436 reviews 6%
Review Us
Elmer B.
5 out of 5
12/24/2025
Everyone was very courteous and personable about both my new car purchase and service experience.
John S.
5 out of 5
12/24/2025
Okay
Anton T.
5 out of 5
12/23/2025
Very fast and courteous service
Brian L.
5 out of 5
12/23/2025
Belle did a great job
Kevin H.
5 out of 5
12/23/2025
Sam was a great help. Much appreciated.
Matthew W.
1 out of 5
12/23/2025
You wrecked our car twice, lied over and over, you did not communicate with us, and lied about the condition of our car by saying it was not drivable to get us to accept a lower offer when the service manager said it was drivable. We were lied to and screwed over every change your dealership got.
Daniel W.
5 out of 5
12/23/2025
First time getting our vehicle serviced and it was an incredibly easy and quick process. Much appreciated especially during this hectic time of year. Stevie was wonderful!
Angie L.
1 out of 5
12/22/2025
Tyler was great. My complaint is today I went to use my windshield washer fluid and it was empty. I just had my service done less than two weeks ago. Now I'm wondering if anything else wasn't done. I also didn't get the window sticker replaced regarding the service I just had. I bought my car here and only have had it serviced here. I expect a better standard at Leta. Sincerely Angie L
Theodore P.
5 out of 5
12/22/2025
Danielle was awesome! She was friendly, knowledgeable, and the repair process went exactly as she had explained.
Laura R.
5 out of 5
12/21/2025
She was very pleasant to work with. Merry Christmas!
Matthew R.
1 out of 5
12/21/2025
I specifically asked to have them top off windshield washer fluid and antifreeze. Neither were touched. Also asked to have battery checked, but now I’m wondering if they did anything. Noticed no measurement of tread depth on any of the 4 tires and no measurement of brake pad thickness either, on the inspection report. Frustrating as I took off a day of work to have my vehicle oil changed and tires rotated. I believe they did those 2 things, but nothing else.
Jeffrey K.
5 out of 5
12/20/2025
Dashuna was excellent - pleasant, completely clear with instructions and information, prompt and accurate.
Scott B.
5 out of 5
12/20/2025
Great service as always! Thank you Leta team!
Erin V.
5 out of 5
12/20/2025
Amazing service!!! Dashuna was so very helpful!
Mike B.
4 out of 5
12/20/2025
Excellent experience.Car broke down on road. Was towed yo shop very impressed that car was evaluated same day and completed next day. Plus the shuttle was a huge help.
Ronnie D.
5 out of 5
12/20/2025
It was a job well done with a smile
Donna S.
1 out of 5
12/19/2025
Being charged $20 to put new wiper blades is ridiculous!
Martha A.
5 out of 5
12/19/2025
Stevie answered all my questions, about the Honda Multi point Vehicle Inspection Checklist done , on my Honda car . She made sure my car was safe and ready for the road . Thank you Stevie
Pete G.
1 out of 5
12/19/2025
A simple oil change and tire rotation took two hours and fifteen minutes.
Melinda D.
5 out of 5
12/19/2025
Tyler develops a good relationship with his customers. Appreciate his knowledge and recommendations.

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