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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4591 reviews 63%
4 star 1644 reviews 23%
3 star 196 reviews 3%
2 star 408 reviews 6%
1 star 434 reviews 6%
Review Us
Daniel P.
2 out of 5
3/20/2026
The lift that our car was on broke and the lift company was closed that day. I had to wait till the next day for the lift company to come and fix the lift, and wait further for the service to be completed. This simple oil change should have taken a few hours but turned into over 24 hours. I wish there was some financial compensation for the inconvenience. Others, Belle was very helpful in keeping me updated on the status of the service.
Vijay Kumar.
1 out of 5
3/20/2026
I took my vehicle in for its first service at 5,000 miles, and the dealership recommended replacing the AWD differential fluid. However, the Honda manual indicates this service is not required until approximately 15,000 miles. This seemed like an unnecessary upsell
Jack H.
2 out of 5
3/20/2026
Problem was not fixed
Ernest Y.
4 out of 5
3/20/2026
Tyler is thebest
Barbara S.
5 out of 5
3/20/2026
Always happy with Leta.
Mary M.
5 out of 5
3/20/2026
Belle was very professional and friendly. Great service! Also, my car was done in about 20-30 minutes. Thank you!
Matthew A.
5 out of 5
3/19/2026
Survey submitted thank you ms Stevie
Thomas &.
1 out of 5
3/19/2026
I waited 2 hours for a oil change and tire rotation. when I finally went and checked on why it was taking so long, i found that it had been ready for about 20-25 minutes and no one had contacted me that my car was ready. I never had this problem in the past. Always very pleased with the service.
Emma C.
4 out of 5
3/19/2026
Tim is great!
Colleen S.
5 out of 5
3/19/2026
Danielle was very helpful and I appreciate that. Colleen
Tanis C.
4 out of 5
3/19/2026
I’m impressed with Frank Leta and Tim. All my questions were answered and the dealer had additional time to do more than I had an appointment to get done. Thank you!
Melissa F.
1 out of 5
3/19/2026
Randy is absolutely outstanding. I have had him as a service advisor for several years running as I have been a Leta customer since 2013. I was extremely disappointed with the last servicing I had done on my vehicle. I dropped it off as on a hot day, only hot air was coming out of the vents - there was no AC. When I picked up my vehicle, on a below freezing day, I only had cold air blowing and my steering wheel was not on straight. I had to take my car back again to have the issues corrected. This was extremely inconvenient.
David G.
5 out of 5
3/18/2026
Thanks Randy!
Debra V.
5 out of 5
3/18/2026
Very professional, personable and efficient. Makes a great first impression of Leta Honda
Daryl A.
4 out of 5
3/18/2026
None. Nadal. Nyet.
Missi R.
2 out of 5
3/18/2026
Was told by service advisor they could fix the damage on my vehicle & to talk to Tim. I was quoted 2300. He went back and forth with the price & eventually made it inconvenient & felt like we was ripping me off& preferred I fix my car at Schaefer went I preferred to give the business to frank leta Honda
James F.
4 out of 5
3/18/2026
Actually, I am so surprised with my service. I showed up way early. I was shoved in and I my service was over before. I even thought I was ready to get served. It was great thank you so much and thank you Belle for making it so good
Nicole W.
4 out of 5
3/18/2026
I had some issues with getting parts and some other inconveniences but overall satisfactory. Thank goodness for your lender program!
Payton M.
5 out of 5
3/18/2026
Very professional and helpful !!
Michael And.
5 out of 5
3/17/2026
Wonderful as always ..

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