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Real Reviews From Verified Customers

Service Center Review Summary

5 star 811 reviews 70%
4 star 239 reviews 21%
3 star 25 reviews 2%
2 star 32 reviews 3%
1 star 51 reviews 4%
Review Us
Linda R.
5 out of 5
5/17/2025
Satisfied customer!!!!!
Lahna M.
5 out of 5
5/17/2025
Andrew was very helpful; answering some questions I had written down.
Debra L.
2 out of 5
5/15/2025
You charged my credit card two times for the same amount please credit me back
Dennis R.
5 out of 5
5/14/2025
Got me in expeditiously…..and great work by “whole team”…!!
Amy W.
4 out of 5
5/13/2025
Came in for some routine maintenance for our auto. Staff was very friendly and service completed in a timely manner.
Brenda B.
5 out of 5
5/11/2025
They always do a good job & customer service!
Kim B.
5 out of 5
5/10/2025
All went well.
John H.
5 out of 5
5/10/2025
Brad was friendly and professional.
Aries M.
4 out of 5
5/10/2025
Andrew is such a good worker.
Sharon B.
5 out of 5
5/9/2025
My experience was awesome Acura always gives great service Mr Horton was courteous as well as another sales counter representative Rick Borgard
Robert H.
4 out of 5
5/8/2025
Prefect
Ronald S.
5 out of 5
5/8/2025
Great service
Ericca S.
5 out of 5
5/7/2025
I
Michael N.
4 out of 5
5/4/2025
Great service from Brent again and tech with video.
Viki K.
4 out of 5
5/4/2025
I took my car in for scheduled maintenance only to find I was on on the schedule. The Service Department went above and beyond to correct the mistake and get my car serviced....which they did very quickly and efficiently. Highly recommend the dealership to everyone, and the Aervice Department is tue reason!
Angie F.
5 out of 5
5/2/2025
Everyone at Acura was very pleasant and they were very easy to work with!
Edward E.
5 out of 5
5/2/2025
Always the best.
David M.
5 out of 5
5/1/2025
Communication was very good, I appreciate the hard work this team did, with helping me through the process.
Dan S.
5 out of 5
4/30/2025
I really appreciate the kind attitude and professional support we always get at Springfield Acura. This our first Acura. Thanks to the excellent service team here at Springfield Acura when it comes time to trade it will be our first place to shop.
James K.
5 out of 5
4/30/2025
Very friendly, explaining results, confidence in service.

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