Everything went smoothly and we were treated with kindness and respect. It’s very pleasant working with Andrew.
Great service from check in to loaner waiting the door to an update during service to letting me know when my RDX was ready for pickup. A+ service!
Nice and quickly completed my oil change
Above and beyond. Felt very personalized. Excellent experience.
Brad did a great job… I was getting ready to leave town … and my “Need service soon” light came on… it was for an oil change… called Brad on short notice…. He said come on over… and he worked me in…. I certainly appreciated it…
I tried calling multiple times and was only able to speak to someone 1 time. I was lied to and treated as though I didn’t know anything about my car. I felt that the men I had interactions where trying to mislead me. I was able to get my vehicle fixed for half the price AND the battery that I was told was no good, tested perfectly! I will never return and if I ever buy an Acura it won’t be here!
Brad was helpful and great to work with!
We were completely satisfied with our service appointment, Dereck was both helpful and courteous. We have always been pleased with our relationship with the Acura of Springfield Dealership and its management team.
Very good service. I will definitely recommend your service department
Friendly professional service
Great job! I love coming to Acura.
I appreciate the customer service received.
I have always been satisfied with the service on my Acura throughout the years. Thank you.
Always great customer service!
To start it took almost 3 weeks to get the vehicle back. That was awful. Adding insult to injury we weren't offered a loaner until the car was almost fixed. Lastly according to the mercedes dealer we were lied to buy your mechanic. On the plus side the car did get fixed 3 thousand bucks later. All in all I give Acura a 5/10 only because the mechanic I was talking to stayed in contact with was professional and handled the situation accordingly.
I was happy with the service today they were very prompt and happy the problem was rectified
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