Service Center

Real Reviews From Verified Customers

Robert S.
5 out of 5
7/18/2025
All were informative and considerate
Jeff T.
5 out of 5
7/3/2025
I was in the car business for over 25 years. This had to be the most accommodating, friendly service I have ever witnessed or experienced.
Stephen J.
5 out of 5
7/2/2025
Nope
Carolyn W.
5 out of 5
7/2/2025
The workers are always good to explain what need to be done. Always friendly.
Houston H.
5 out of 5
6/29/2025
Na
Jon S.
5 out of 5
6/28/2025
Brad did an excellent job of making sure that I was informed and relaxed while my service was being provided. He was friendly, informative, and considerate of my time. He did a great job.
Victor B.
5 out of 5
6/28/2025
Always deals in a very professional manner. Thoroughly satisfied.
Cong L.
4 out of 5
6/28/2025
The service is very good
Alexandra M.
4 out of 5
6/28/2025
Acura service department continues to excel in customer service. Brad was professional, kind and communicative regarding the needed repairs. My lengthy experience with Springfield Acura has always been very good.
Edmond S.
5 out of 5
6/28/2025
Thank you
Janice A.
5 out of 5
6/28/2025
Very good customer service today!
Greg B.
5 out of 5
6/27/2025
Derek was top notch!! Very professional and helpful with my navigation issues! Thanks Derek!!
Connie H.
5 out of 5
6/27/2025
Great cars, great Service Dept and I am always treated fairly and with respect.
Patricia H.
1 out of 5
6/27/2025
Who ever I spoke with when I called about the oil leak was pretty much saying it was ok to drive my car 30 miles back to the dealership after a huge oil leak. I just felt like I was being brushed off until I spoke with the service manager. Thanks for picking up the car and taking care of it.
Shannon B.
4 out of 5
6/26/2025
Best service dept in town. Always courteous and professional. I like the video of the tire and brake pad check.
Anne L.
4 out of 5
6/26/2025
Brad D. in service did an excellent job. I was leaving to go out of town and he fit me in within an hour of closing. I had to get my son to wrestling camp in St. Louis and then on to Illinois for a wrestling tournament. He made it happen. We were going to have to cancel our trip. I so appreciate Brad and his professionalism and his ability to help me and get me back on the road This ment so much to my son. How did he provide this excellent service? By wanting to truly help, so many people do not want to help. He said YES, come on in and we can take a look. Please thank him for us. Also a sales man showed the inside on the orange sports car in the show room to my son as we waited. He did not have to do that. Very nice of him. If you can please recognize Brad. Thank Anne and Evan.
Frank O.
5 out of 5
6/26/2025
The gentleman that worked with me today was fantastic. Reflected well on your organization
Jiansheng D.
5 out of 5
6/26/2025
Very satisfied
Mark H.
5 out of 5
6/26/2025
Great Service as usual!!!
Judy H.
5 out of 5
6/25/2025
Excellent service...friendly and professional!

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