Great job, quick service. Great customer service
It took several calls to get the Acura completed as promised. Also said they didn’t have time to preform the oil change. Definitely could have been better.
Greg DeGase
Wonderful service! When I buy a new car it will be another Acura!
The scheduling was perfect. You guys provided me a completely refurbished low mileage Acura. It runs g20reat and has already been complimented on its appearance. I know I will enjoy the roof rods adding stability to me as I continue to enjoy my 2017 Acura. It is a total performer.
Brad, did a fantastic job explaining all that needed to done to our RDX. There was no pressure and he made sure we were ok with the decision to fix the car. Excellent service from Brad! He even made sure I had a loaner car for my day! Thank you Brad!!
Friendly, caring, professional service. A job well done!
Brad was super nice, friendly and honest! Much better than the last few times I have visited. I’m very glad I walked up to him and he even made me laugh. He was AWESOME!
One thing that doesn’t include Brad…
I’m not happy about being told my oil changes will no longer be given to me for free. Sounds a breach of contract? It doesn’t matter who owns the dealership. Had planned to buy a new Acura next year, but I think I’m changing my mind.
Service was excellent as always .
I told the appraisal rep that I had just traded, so it wasn't applicable.
Grease left on my passenger seat. I
The team is excellent! My questions are answered.everyone is friendly and genuine.
Excellent service and little wait time.
Everyone was very friendly and helpful.
Really great working with Derek, we had a few situations with our vehicle and he stepped up, went beyond our expectation. We highly recommend Springfield Accura to our family and friends because of the service department.
Excellence Friendliness
Genuine enthusiasm. Thank you
Service department has excellent crew working there
Everyone I encountered was very professional and pleasant to deal with. My wife and I are happy with the repairs and pricing.
When I buy another car, it will probably be an Acura because of the reliability and the good service I receive.
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