He does a great job at focusing on the customer when you arrive (and even before via email). He is friendly, helpful and tries to come to a solution. I trust what he says about my car.
Brent did a great job. He went beyond what was required in his job. I am very grateful.
Everyone I spoke to in the service dept was very nice and helpful. I appreciated the communication about the service on my car. I also appreciate the loaner vehicle. The friendly people, communication and convenience all make it so much easier to take my car in for service. Thank you!
I appreciate the quick, professional manner in which everything was handled. Very much appreciated!
Thank for finding a solution for a 4 year request. Every time I came in since I bought the brand car new from this dealership, the window trim piece has been broken and loose. They would order part, replace, or say it’s a problem with all MDX’s and nothing they can do. I even asked them to glue it in place. I think they did for a while it worked. I hope this time it’s a real fix!
I apologize for not even look at the receipt you gave me. I think I owe $3.50 for parts!
I am so happy with the whole family atmosphere that you provided and the level of professionalism that everyone there has along with the simple and clear explanations that were provided and never once felt like I was being talked down to like at so other places thank you so much
Very professional and helpful. Excellent quality of service.
Levi was so accommodating and pleasant to work with. Thank you.
Levi was great and helpful.
Andrew and the entire service staff are very kind and respectful to me. They are why I return to Acura????- Sheila.
Derek was fantastic. He let me borrow a TLX while they were performing recall work on my Integra. Very pleased!
As usual, Levi is great part of the team.
I love you all. Best service dept in the Springfield area
I was treated wonderfully by your repair department! When I ever plan to buy another car or have repairs done I will certainly be back. Thank you for the wonderful service.
There is very nice and trained professionals working here. Will recommend this car shop to anyone
Great service! Everyone here is lovely and professional.
Cheers to Levi
Appreciate friendly service, and explaining the concerns that are needed ( parts , brakes etc. ) to keep my vehicle safe, and running good.
I will be happy to answer your survey. Andrew was very nice and professional and I enjoyed him being my technician!!
Very friendly. My loaner was ready. Very satisfied.
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