Service Center

Real Reviews From Verified Customers

Michael Scott.
5 out of 5
2/22/2024
Levi has been very willing to work with us and always does a great job!
Luana B.
5 out of 5
2/21/2024
Levi was great! I always get excellent service at Acura of Springfield.
Jennifer H.
5 out of 5
2/21/2024
They were so helpful all of the way through the process and went above and beyond. Highly recommend this dealer and service department.
Aries M.
4 out of 5
2/21/2024
Levi is such a wonderful person to see at the service center. He makes sure that I feel comfortable & heard every time I have questions & things to discuss re my car.
Megan B.
5 out of 5
2/21/2024
I bring my Honda to Acura because I trust your employees. Thanks for being an honest company.
Everett C.
5 out of 5
2/21/2024
Had an appointment at 11:00 and they were very prompt and efficient!
Arlene J.
1 out of 5
2/20/2024
Appt for oil change @ 1100 arrived 1045, car not done until aftet 1200. No ex0laonation, just said sorry for your wait.
Harmony S.
2 out of 5
2/20/2024
There is grime on my steering wheel, shift knob, and body of the car. Other than that everything went great and thanks for coordinating the after hours pick up for me. Appreciate it!
Ernalou "Lou".
5 out of 5
2/20/2024
My car service was done in a timely manner and they explain to me everything I need to know. Levi was very responsible to all of my questions. Thank you!
Shelly W.
2 out of 5
2/17/2024
When I called I asked if they had part in stock and was told yes. After I took my car up I received a call they didn’t have a call and would have to keep my car overnight. My ask when a customer asks if the have the part and are told yes then please have the part. I had to postpone going out of town because of it. Otherwise everything else was ok and staff was great
Mercedez M.
5 out of 5
2/16/2024
Was able to get my car in and out in a timely manner and it runs great! Thank you!!
James A.
5 out of 5
2/15/2024
Thank you,Levi has helped me a lot with the quality and service of my MDX.
John H.
5 out of 5
2/13/2024
Everything was excellent!
Roy R.
5 out of 5
2/13/2024
Your staff is always very helpful, friendly and efficient!
Viswanathan S.
5 out of 5
2/10/2024
As Always, Eric and other service department personnel are enthusiastic, user friendly and helpful. I thank each one of them for their outstanding work
Corina S.
4 out of 5
2/9/2024
Excellent work and communication with Levi ,appreciate everything he did ,I arrived before opening because I was not aware of what time it was and he still took care of me ,THANK YOU !!!!
George C.
5 out of 5
2/8/2024
Great service department! Extremely accommodating and helpful!
Chris O.
5 out of 5
2/8/2024
Levi went above and beyond to make sure my vehicle needs were met. I appreciate his time and extra efforts.
Mark W.
4 out of 5
2/8/2024
The video was a nice addition.
Chip K.
4 out of 5
2/8/2024
Levi is & always has been about the customer & the experience. He’s knowledgeable, courteous, and always has a smile. My wife & I appreciate that Levi gives us a breakdown of what needs to be done now and what can be done next visit. We recommend Levi, Chris, and the entire service department when asked.

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