Mr. Horton did a great job with my vehicle and the service was completed with in a timely manner. Acura service has been great all across the company. I will continue to recommend my friends and family to Acura when looking for a Vehicle.
Excellent service. Thank you.
Fast service, explained needed service's for next visit
Levi was Amazing as always
Everyone was Friendly & Helpful
Levi communicated with me during the process and kept me informed. He was professional and friendly. He was great to work with!
Highly satisfied with the service.
I will never go to Nissan, Toyota, us automotive they are all overpriced con artists
Levi very knowledgeable and kept us informed. Problem solved and we wer on our way.
Is was a good experience.
Great, fast service, with excellent communication.
Great guy. Would come back to him and the others at the Acura service team every single time.
Service department was very nice and helpful
My service rep,
Levi was great… kept me in the loop on repairs… completed as promised… very satisfied with the service and A/C repair…
Sam B
This appointment was first scheduled for January 6 and postponed due to weather. We rescheduled for February 27 for a factory recall of the driver’s airbag. We went and the first thing they did was check for additional recalls and told us that both airbags were recalled. He was certain he could do the one airbag, but not sure about the other one. He would have it by tomorrow. Could we take a loaner and come back tomorrow. They knew we lived in Bull Shoals, Arkansas. We said no. So he left us to return and say they didn’t have either one and again, the loaner. We said no we would reschedule and be back. Questions. Why had he not checked for recalls before our appointment especially since he knew we were coming from Arkansas? Why did he not at least have the driver’s airbag since that was the reason for the appointment? Why did we drive to Springfield and back and not get our appointment satisfied? It cost money for food, gas, and time, since my husband had to take off work.
Andrew was helpful and efficient. He answered my questions and was friendly and professionall.
Andrew was extremely efficient. He went over the expected cost and let me know if it would be more, he would let me know. He was friendly and courteous. Showed me where the restroom was and made sure I felt comfortable. I informed Andrew that I could not get the air conditioner to work. He checked it with me and patiently explained where the control was and how it worked. Derek spoke with me on the phone when I called prior to my appointment. He was able to work me in. I was pleasantly surprised that they could replace my battery as well as change me oil so quickly. I am glad that my dealership has wonderful customer service. I will add many staff members greeted me or addressed ne while I waited in the refreshment area which had great coffee and refreshments. Please tell everyone thank you. Great work!
Yes, Levi was very helpful and explained everything. He made me feel like a valued customer.
Fast and friendly service
Levi went above and beyond to accommodate me while I was having my MDX serviced. Very nice and knowledgeable employee.
I’m very satisfied with a job well done !
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