Thank you so much Ray for looking into all my concerns and finding solutions. I appreciate your time and expertise!
Yes, Stephanie was very polite and friendly she smiled and said good morning, how can we help you today, I told her why I was there she then did what she had to do to assist me, it always feels great to be helped in a friendly manner by a young person!
I would give him a 5 out of 5.
Ana is the best! So easy to work with, professional, and personable. She does what she has and has excellent follow up. Everything is always clear about what’s going on with my vehicle when I work with Ana. She’s always been excellent at her job at South Coast Toyota.
Had an absolutely great experience with Eric
Thank you for the good service!
Ana was great. Everything went smoothly and the communication was great.
Stephanie was a sweetheart
Stephanie is the best. Very professional, knowledgeable and helpful.
Cold delivery of treatment plan and offered no reason as to why the problem was starting now versus when I first made a change to my car. He was terse and accusatory. The Tundra **** and needs to be changed and now I’m stuck.
Ray Carrera is absolutely the best!!
Exceptional service today with Raymond. I got an oil change and he said it could take 90 minutes and I said, I have an appt so it should be 60 minutes not 90?
He said they take walk ins too. That made no sense to me. Why not just do appts and people don't have to wait so long.
Anyway, he got it done in 60 minutes.
So I was very happy.
I went to pick up my car and it was full of grease splatterd. I spoke with Jason LeVasseur about it and he asked a guy to wash it but still has spots and I’m not satisfied at all with this service.
Ray takes care of me in a kind way every time I come in for service!
I appreciate his knowledge and kindness
Very friendly and quick for service. Couldn’t ask for any better.
I’m not sure re if today’s service including the oil change or just checking those items…..
Everything was great and faster repair than expected, thanks!
Yes, yes completely satisfied on a job well done!
Stephanie was great, but the receptionist at sales dept when I picked up my vehicle was rude.
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