Frank was kind, communicative, and fair
Frank was super helpful and made the whole experience seamless and easy.
Ray kept me update with my service.
Ray was quick, attentive, and offered great customer service. While I couldn’t get my car back in 1 day, he was generous to offer me a rental car at no extra cost. Thank you so much for the help and for taking care of my vehicle!
Your service is always excellent.
I was very satisfied with the service I received at South County Toyota. Francisco Cerda was very professional and quick to service my car that morning.
I detailed cars for a living and keep my cars very well waxed and cleaned. My nearly new Prius was returned with two large scratches on the front drivers fender, and a great number of scratches on the shifter plastic, likely from a mechanic trying to remove a trim piece. I’m very disappointed to have my car made uglier by South Coast Toyota.
Ana is so amazing. She helped me with both of my two services with my new 4Runner and as she did the first time, went above and beyond. Stayed in communication with me the entire service time and ensured I was happy. The second time, a nail was found in my tire and informed me a tire claim was submitted and within a timely manner, the tire was ordered, delivered and placed on my car. She deserves 100 gold stars for how communicative and friendly she really is. She’s the best!
Amazing service. Thank you
I had never worked with Richie before. He was very polite and professional, and my issues seem to be resolved. Thank you!
Frank is the best employee you have
Give that man a raise!!!
Doug and Darlene Theis
Prius 2015 and Prius Prime2019
So grateful for how quick and efficient the service was! Frank did a really great job!
Ana is seriously so amazing! She has been my service rep twice now and does her duties to the fullest. She’s very communicative and ensures I am satisfied and up to date on what is going on. She’s unbelievably sweet and personable. Based on our interaction I can see that she goes above and beyond with every customer she helps and that matters! 10 gold stars for her!
He did not explain well.
He is not patient.
Not good!
I will not go back.
Ana is far and away the best service representative I have worked with ever. Clean communications and builds trust. reapply with my service today.
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