I had an 8:15 appt for oil change. Didn’t get out til 11. Unsatisfactory. Should have been out in one to one half hour. Other than that ok. Did not get car wash as I had another appointment
He always does a great job for me and keeps me informed. Thank you very much.
Not enough explanation.
I didn’t reject additional service. Please check invoice.
I don’t know why I need to revisit next month.
It was first experience for me with Toyota.
Always easy and fairly quick.
There was a recall on my airbags and it took 3 days to complete process and it was able to give me a random that took some stress off of me completed the process of my vehicle satisfied 10 for excellent
Stephanie was kind and very helpful throughout the whole process.
John was very kind and efficient
Anna always does an outstanding job with/for us. That’s why we always ask for her by name over the last 20+ years. Frank and Ritchie have also treated us very well too. I only trust my vehicle to your team for any work that has to be done. Thank you for a job always well done.
After waiting almost 2 1/2 hours, Was not informed that brake work had to be done until I was leaving, giving me no chance to get a ride home and leave it to be repaired. On top of that, the Car was not washed.
I am very annoyed.
The problem with the brakes is still there,
The service was done right and very fast,great job.
Now i gotta wait a week to know what day they can “send it to the body shop”
Stephanie was great. However today I noticed a couple things that irritated me. 1. All my radio station sets were changed to Spanish stations. 2. My blue tooth connection to my iPhone was disconnected. Neither of those those things ever happened to me with other dealerships!!! Not sure why??
Very professional. Delivered the vehicle when he said he would.
Pedro deserves a 5-star review. He is very helpful and walked me through everything that was done to the car. His customer service really helped make the experience a lot better and I couldn’t have asked for a better experience!
Mr Misa is the best of all.
I was given no real options, just an outrageous price for a complete engine overhaul. The quote for repairs was in excess of the total value of my car. I was hoping for something different: perhaps a range of possible solutions, keeping in mind the fact that my van is 27 years old.
I don’t think Toyota really wanted to work on my car.
Oil change job was performed and well done. Thank you Raymond and everyone else at South Coast Toyota for the excellent service.
Paul.
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