Very qualified employees!
"Excellent technical service for my car! Professional approach, highly qualified staff, and quick work. Thanks for taking care of my vehicle!"
Great Service. Thank you!
Franco was polite, efficient, friendly and took great care of me. I did not reviece the communication intended for me yesterday, so there was a slight issue with pickup times, but he promptly organized a loner car and my continued seamlessly. I felt well taken care of.
Stephanie is great to work with. Very thorough and good follow up.
Always had to call in to get updates and was never able to get an update when I called. Had to wait for Anna to call me back hours later.
The service manager under Anna didn't seem to know the vehicle either. They ended up charging the EV battery to 100 percent even though the Toyota website says to limit charging to 80% per day to extend the life of the battery. Just was not given the impression I was talking to a professional that knew the product.
The car has been in twice for the same issue and has never been able to find the issue. Spoke with the dealer I purchased the vehicle from and they were surprised logs were not pulled and Corporate Toyota was not called out to inspect. So that is where the vehicle is going next.
Spoke with a few co-workers about the South Coast service and they did not have good experiences either.
On time and fast friendly service.
Stephanie was very helpful and expedited my service. I also had you install wiper blades cuz my driver side window streaked when turned on. This installation did fix my wiper problem. Wished the service technician would have run the wipers to test them. Waste of $50 to me.
Pedro was very thoughtful and thorough.
Ray made everything so easy for me. He made sure the service was done quickly and organized pick up for me. 10/10!
Great Service. John is excellent at his job.
THANK YOU ????
Nice people nice service. Thanks for taking care of me guys.
Ana was extremely attentive to our needs and responded quickly when we needed some answers. She made us feel very comfortable and we appreciate the level of service she provided.
Anna was efficient, friendly, professional and knowledgeable regarding the issues I was having.
Stephanie was great. The only problem was that the boot replaced was a do-over since the first one installed leaked. Service personnel have always been helpful though
Jhonia always very helpful and helps me with my request and service
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