What was originally a 90 minute job turned into a 3 hour job.
I would have plan accordingly if I knew it would take almost double the time.
Service person wss efficient
Francisco was great! Knowledgeable, honest and was able to fix all issues. Well done!
The best customer service. I’m so happy thank you so much.
Frank was very professional and communicative. His customer service was excellent. Thank you Frank
Great service and professionalism from Raymond C.
I’m very happy with every one in your service. They’re so nice and helpful.
Ana is extremely attentive and helpful. She does an excellent job. I will definitely be back.
Thank you Ana for helping me!
I went to Tustin Toyota the last time because it’s only 2 miles from me. The service provided by SCT is FAR SUPERIOR. Ana told me exactly what was being done. I was directed to where I could wait and told where to go when my car was.
Very efficient service provided by Eric & the Team. Really appreciated Eric being honest and concise regarding potential future service needed for my vehicle. No hard-sell or overstating urgency of repairs, as done by previous service advisor. Thank you
I want to give a big thanks to Stephanie—she was clear, helpful, and made sure her lead tech worked on my car for this repeat service.
One note for the business: my repeat service was originally scheduled through Eric Rodriguez, who handled my initial AC cleaning. I called ahead to confirm, he told me Saturday was fine—but Stephanie later mentioned Saturdays are actually one of the busiest and hardest days for repeat service. Eric also was in the office that day. Everything worked out thanks to Stephanie for stepping up, but it might be worth aligning on scheduling guidance from the start.
Overall appreciated Stephanie and her team!
Ana is such an amazing service rep. She’s very friendly, knowledgeable and communicates every step of the process. I feel blessed to have been given her as my rep.
Young man could not have been more assistant,professional and considerate in his service to me.
I got great customer service from Frank. He’s helped me several times that I’ve been there over the years. He gives great customer service.
Ana was incredibly nice and helpful!
Car service went very well
Thanks!
His service was very professional and efficient.
Never have any issues when Ana helps me! Always very helpful!!
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