Service Center

Real Reviews From Verified Customers

Brent G.
1 out of 5
6/16/2026
They did not reset the speedometer, I have everything else showing up on there. Tire pressure, oil temperature and so on and so on. They need to reset the speedometer. Other than that, everything else was good.
Phyllis P.
5 out of 5
6/16/2026
I was greeted with pleasant personality very joyful.Respectful, she answered all my questions.And she has a winning million.Dollar, smile, thank you all for the services that you gave me appreciate.You guys have a wonderful, wonderful business.She's great the work I received on my car was great.I appreciate you guys
Jerry Horsley.
5 out of 5
6/15/2026
Great to work with
Bob C.
5 out of 5
6/14/2026
Audrey Sego represents Capitol City Ford very well! She helps to make the difference, helpful, knowledgeable and professional. A great reason, for me, to continue to come back to Capitol City Ford at Greenfield. Bob C
Caitlyn W.
3 out of 5
6/13/2026
I was quoted a 2-3 hour repair. They picked my car up at 8:30, and it wasn’t dropped off until 2:30. I was told the tech was at lunch at 1:40, and I received a text that the car was ready a little after 2. If it had just been finished before lunch, I could have had my car back more in line with the timeframe given. It pushed my whole schedule back. If giving quotes for time, it would be helpful to be a little more accurate so people can plan accordingly.
Billy B.
4 out of 5
6/12/2026
We Always bring it to You
Jerry Horsley.
5 out of 5
6/12/2026
????
Richard K.
4 out of 5
6/12/2026
Job completed for less than estimate
Don P.
5 out of 5
6/12/2026
Completely satisfied
Amanda E.
5 out of 5
6/11/2026
Great communication and quick turnaround. I appreciate Audrey letting me know it was time for an oil change too. Thank you!
Donna C.
4 out of 5
6/10/2026
Love your service dept……
Audrey S.
5 out of 5
6/10/2026
5 stars as always!
Sinisa G.
5 out of 5
6/10/2026
Audrey is always on top of it and she communicates very well and always takes care of me.
William R.
5 out of 5
6/10/2026
Very happy with work you guys do and the staff are very friendly
Carol F.
5 out of 5
6/10/2026
Audrey is great! Always a good experience with! She's helpful and informative
Joseph A.
4 out of 5
6/10/2026
My wife n I feel very comfortable with Audrey,s advise on our questions concerning our 2 explorers that you guys service. Always a job well done. It’s such ashame you guys don’t sell new. Have a good day.
Ron D.
5 out of 5
6/9/2026
Audrey Sego was an outstanding,personable, and professional man who did the work on my Ford Bronco to repair the recall issue. I appreciate him and Capitol City Ford.
Kathryn F.
5 out of 5
6/9/2026
Josh was professional and informational.
Roger B.
4 out of 5
6/9/2026
Possible looking for used Bronco Sport same as what we have. At this time just looking.
Nancy R.
4 out of 5
6/9/2026
Audrey was awesome. FYI- unhappy that FORD has not fixed my recall… it’s been over 5 years. What’s up FORD? Get the job done please!!

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