Josh took the time to explain concerns I had with tires. Very professional and friendly. Nice to know there is still great customer service!
Thanks, my first time using your service center…everything ran smoothly and I had a good experience. I’ll be happy to share my thoughts in the survey.
Derek
Service personal friendly and very informative ????
The mechanic that came out was excellent.
Scheduling services was easy, and the service writer was professional and thorough in getting my truck checked in. All service personnel were personable, and made my appointment as pleasant as possible. I will continue to take my truck to Capital City Ford in Greenfield,Indiana, for services.
Appreciate that you do service at my home.
No problem w/service. Vehicle is just old and some parts are not available.
All serve reps were professional and courteous. Fuel gauge issue was supposedly resolved. Fuel gauge showed full upon leaving dealership and paying $800. Next fill up gauge was not working correctly. Returned to dealership to have issue addressed and this time told there was a problem with a fuel module.
Out $800 told repaired and next told additional $400 to repair?
Just didn't sit well. I declined due to lack of funds. Understanding labor and analysis fees but I feel like remaining money wasted.
Great work as always!! Thanks
She is great to work with
Audrey is great to do business with. She calls me back fast with a solution to my cars problem n a quote to fix it. She is an asset to your company.
Thanks Autumn and her team! I appreciate you guys!!
Easy and convenient check in and check out.
Friendly and professional
I do not however feel it should have taken so long. An hour or more?
Friendly and polite. Quick service at my home.
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