Service Center

Real Reviews From Verified Customers

Keane H.
5 out of 5
9/27/2025
All good.
ANGELA E.
5 out of 5
9/27/2025
He was very courteous and punctual
Janice P.
5 out of 5
9/26/2025
Your associates are excellent and they give fantastic customer service. I appreciate their honesty.
Mark K.
4 out of 5
9/26/2025
Audrey was very compassionate with my brakes issue and kept me informed. She ended our conversation with (and I’m paraphrasing) “We here at Ford want to make sure you’re satisfied with our service.” Great way to end a discussion!
Dakota M.
4 out of 5
9/26/2025
Autumn was great! Listened to what I needed done and got it done quickly! My truck now drives as it should and I couldn’t be happier
Dayne O.
5 out of 5
9/26/2025
Audrey was great and was willing to answer all the questions I had
Gregory B.
5 out of 5
9/25/2025
Excellent service as usual. Best auto service department ever!!!
Keith S.
5 out of 5
9/25/2025
Josh. Continues to be fantastic. He always offers great service and works to ensure my vehicle is always taken care of while giving insight as to best options to ensure my vehicle is properly maintained.
Jayne D.
4 out of 5
9/25/2025
I inadvertently scheduled with the Indianapolis service dept instead of Greenfield but Josh was kind about it and got me worked in anyway. Thank you, Josh.
Kyle C.
4 out of 5
9/25/2025
Audrey was amazing to work with! She is the reason I came over to this dealership for service.
Rex R.
5 out of 5
9/24/2025
Audrey was very helpful and answered the questions I had.
Andrea B.
1 out of 5
9/24/2025
My vehicle was returned and there is now a chip in my windshield. The gentlemen that returned my vehicle did not bring this to my attention. I am extremely disappointed this happened and also disappointed this was not brought to my attention. My expectation is for the chip to be repaired or the windshield be replaced if the chip cannot be repaired to my satisfaction. Please have someone get in touch with me to resolve this issue.
Susan H.
5 out of 5
9/22/2025
Very efficient
Anthony R.
5 out of 5
9/20/2025
Josh was very attentive of my questions & answered them thoroughly.
Barbara H.
5 out of 5
9/20/2025
Always satisfied.
Richard K.
5 out of 5
9/20/2025
Pick up and delivery of my truck and service performed quickly and efficiently.
Carolyn M.
4 out of 5
9/20/2025
Ok.
Brenda S.
5 out of 5
9/19/2025
As always we got great service! Love the pick up snd drop off service you provide. Thanks again The Shively's
Shawn D.
5 out of 5
9/19/2025
Audrey was great…your whole service team is fantastic!
Debbie S.
5 out of 5
9/19/2025
Always fast and friendly service

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