The service department always takes great care of all of our vehicles.
Got the pil changed, & the car was picked up/brought back. Excellent service.
Very prompt and professional service. Good communication. The vehicle pick up service is awesome
Audrey is great to work. I appreciate her communication and honesty.
Well done, very professional and very friendly.
Repair service was great
The sales service needs some work
If this was a serious problem with my car , why did it take less than 15 minutes to fix .. He said he was just looking for a code on my vehicle.. He did not work on anything at all .. And there a still recalls coming out ..
Everything went well. All of the Ford dealerships employees were very professional, friendly and explained information about my car in an easy to understand manner. Good job Capital City Ford! Thank you T
You had my truck for 3 weeks to fix a recall. The only time I received an update was when I called and asked for an update. I was out of town for a week , which the service department knew about, and never was given an update. Your service department communication and customer service is the worst I have ever had to deal with. Our family company probably purchased 25 vehicles there and I stayed loyal after the sale. This poor service has lost my loyalty and I will not deal with Capital City Ford again.
Joshua was great! Thank you!!!
Manny was very helpful, even answering other questions I had . Thank you much William T
I appreciate the pick up and drop off service
Very satisfied with the service.
Excellent service! Finally found people that know what they are doing and not over charge. I will definitely be coming back.
Capital City Ford is the Best!
They were able to get me back up and running quickly enough to keep my travel plans intact. Thank you.
Audrey was fantastic!! I stopped by to see if a part needed ordered, she checked and found it in stock. She then said she could have it installed in 30 minutes instead of setting an appointment. I went from stopping in to see how long it would take to have a part in and then have to set an appointment to leaving with the problem taken care of. What is even more outstanding is she knew my name without asking, I stress this as over the last couple of years I have worked with the other advisors. Customer service is what separates companies from the rest.
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