The work was indicated as it was completed but still getting system faults. I am bringing it back in on Monday 1/5
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Audrey is fantastic, always kind and customer focused. This service was for an oil change, however after looking at air filters on truck she recommended replacement, which I did. Always ensure my truck is 100%.
Had an appointment scheduled for 9am. Was told I would be done before the afternoon. Only looked at the vehicle for 30 mins, but had to wait around until 130pm. They didn't put the rear wiper on until I reminded them that it was supposed to be done as well. Was supposed to fix a recall and they did not. They said Ford was not doing it. Just very unorganized and not a trustworthy place when they give you their word. No issue though. Don't plan on coming back and plan on trying my best to keep people away from that dealership/service department.
Only concern was truck was outside which resulted in door being frozen & would not latch. Took 20-30 mins to thaw out to start working “normal”
Josh is always great to work with!
Always wonderful service and communication
Good service all the time.
Car still have same problem
Did not have a tech working to assess the brakes. Needed to schedule another appointment.
Communications was very poor today. Work was what I was expecting.
Audrey Sego does a very nice job.
Good service, quick turn around.
Audrey is always courtious and helpful when I come in for service. and informative when asker questions.
Excellent service. Audrey is great!
Josh is the best! I appreciate the pick up and delivery as well. Those guys do a great job as well. As I am also grateful for the whole service department
Capital City Ford did a great job on my 2018 Ford Focus. I feel like it's got more pick-up than when I brought it in. The ride also seems to be more solid.
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