I had a issue where a recall service wasn't showing up as being completed with Ford. I spoke to Autumn and she called me back letting me know that the service should show up as completed. I checked the Ford app today and the recall notice no longer shows up. A big thanks to Autumn for getting this corrected.
I am above and beyond satisfied with the assistance I received from Audrey Sego from my last vehicle repair. She made the process as easy as I could have hoped for and made the inconvenience of any vehicle in shop repair go as smoothly as possible. Would definitely recommend the treatment I received to others from my last experience from Audrey Sego & Capital City Ford Greenfield. Thank you.
Satisfied with level of service
Always friendly and professional. Autumn always has me in and out quickly
Very courteous and professional.
Service was fine but I am not happy with the 3 percent add on for credit card. Was not told until checkout. I worked for ford and have stock in the company. Offer a discount for cash or tell me before. May not be back.
Got right on repair and had truck ready to pick up far quicker than I thought. Well done.
Josh was very pleasant and informative when discussing the recall on our truck.
Josh was fantastic. He kept me in the loop on everything and was timely in his communication with me.
Great job and professional
Josh was very professional and very polite. My 2025 Maverick is up and running again. Thank You
I have never been dissatisfied with the service. Everyone always is very helpful & answers all my questions.
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