Service was excellent. Cost to fix stink. Have. Blessed Christmas ????
They did an amazing job with my tint
I had an appointment for 9am to get my oil changed, my tire pressure light checked and also to check my vehicle for an off and on check engine light. I explained my vehicle has been idling bad. I received a text message saying my oil change was finished at 11:14am and that they’re waiting for the diagnosis. That was the last I heard, no update on my vehicle on the oil change, tire pressure light or nothing. I waited there until 1pm. I finally went up to a sales person and explained that I needed to leave I had waited to long. At that time I was informed that my vehicle was never diagnosed. So what was going on from 1115am-1pm? I had an appointment at 9am that morning. I am a loyal customer to toyota and go there on a regular basis. I was not satisfied with my service experience at all. I am disappointed.
Clay always does a great job taking of our vehicles and making sure we are taken care of in a polite and professional manner
Awesome rep...thank you!!
I had an appointment and still waited over 2 hours. I have a black chrome trim piece on the passenger side that is peeling. It went in the back for over 2 hours to say yes that piece needs to be replaced. When I get home I find the driver side that is bubbling and coming off. So, they didn’t check the rest of the trim? Just the one spot I showed them. If that is the case the advisor could have done that on checkin. I felt I was there for over 2 hours and they did not check all the trim. I had to call back to get the driver side ordered. (Sent pictures showing bubbling)
Good, courteous, customer service and
good repair on headlamp,
headlight alignment, and
resetting mtc needed light. Fair price.
I was very satisfied with the service. The only issue I had was my car was ready and parked but I was not notified until I went to ask how much longer.
Michael is the best. I won’t go to anyone else. He’s stuck with me. ;)
He was great and very friendly . First time I had him be my service agent .
Please with Matt, very professional and can tell he loves his job
Always polite and professional in every way! Expert service department!!
Mr. Guillory is an extremely knowledgeable person regarding his job.
Another good visit to the service department.
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