Service Center

Real Reviews From Verified Customers

Randy B.
5 out of 5
7/3/2026
Great service advisor.
Brenda F.
5 out of 5
7/3/2026
Very nice and helpful.
Debra M.
5 out of 5
7/2/2026
Michael Guillory is always so nice and very professional when it comes to concerns about my vehicle.. thank you for being my service man..
Michael B.
5 out of 5
7/2/2026
Andrea was awesome as usual! She is so nice, friendly, helpful, and knowledgeable! Thanks for everything!
Patricia S.
5 out of 5
7/2/2026
Angela was very helpful and really knew what she was doing! She was very friendly and confident!
Marshall H.
5 out of 5
7/2/2026
Always great service when I have an encounter with Angela and the Rental Team!
Sallie Y.
5 out of 5
7/2/2026
Yvonne was great! Very helpful & answered all my questions Thanks!
Jerry V.
2 out of 5
7/2/2026
I made an appointment for 1015 . my truck went into shop after 1 pm.
Marilyn N.
5 out of 5
7/2/2026
Kept me informed about what was happening. I always have been very satisfied with Lake Charles Toyota service.
Patricia M.
5 out of 5
7/2/2026
Very friendly helpers. Thanks
Russell H.
5 out of 5
7/2/2026
On time. Completely quickly. Great job. Enjoyed the popcorn
Taylor M.
2 out of 5
7/2/2026
Service was great! Everyone was so friendly. Over the last 16 years, my 2010 rav4 has been serviced by LC Toyota. I currently became the second owner. 0il changes have always been with 5w20 synthetic. For some reason, they used 0w20. I don’t think it will hurt anything, but I thought this oil was used for much colder climates. But I’m not an expert. Please let me know if I have anything to be concerned about using a thinner oil.
Linda B.
2 out of 5
7/1/2026
The only thing I waited over an hour to get an estimate on a ding on the side of my car but the body shop never called Brandt back. I will not have my car fixed (ding) there because of this. Everything else was great,
Patrick A.
5 out of 5
7/1/2026
Great service experience will come again when needed.
Chelsea L.
5 out of 5
7/1/2026
The process and the service was quick! I enjoyed every moment of working with Mr. Duffy, very pleasant!
Julie D.
5 out of 5
7/1/2026
thank you michael
Lisa B.
4 out of 5
7/1/2026
We appreciate Taylor and Andrea taking care of this matter for use so promptly.
Thomas C.
1 out of 5
7/1/2026
Your software programs do not work!!! Wouldn’t allow me submit my first response.
Arthur B.
5 out of 5
7/1/2026
Gavin was very helpful and answered all of my questions, also listened to what I had to say about the problem I was experiencing.
Leigh M.
5 out of 5
7/1/2026
Andrea was very nice and thorough.

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