My appointment was for 9:00. I was immediately met with someone to take my name. It took Angela a good 20minutes to come to the van to check me in. She did say she was not feeling well. She also told me it would take an hour. By 11:30a I had not received any notification on my vehicle and went to Angela’s desk for clarification on my van. She then looked up my van and told me they were having computer problems and my van had not been checked in. She then said it would only be 20 minutes. I didn’t roll out of there until 12:45p.
Very professional kept me informed.the whole.way.through. Andrea is an asset to your team
Mr. Guillory and the team of mechanics did an amazing job. I rolled in basically unannounced and my car died in the triage lanes. They found another issue while addressing the alternator that had crapped out and after the repairs my 2011 feels darn close to brand new. Great communication paired with a timely, thorough repair made the thought of having to eventually trade my car in something i could push to the back of my mind for awhile. Running smooth. Give Mr. Guillory a raise. ????
Michael Guillory was very professional and was very knowledgeable about my Toyota Tundra and should be praised by everyone . Everyone that works at Toyota should want to be more like him. Great Job!!!
Nicole was very friendly and super helpful during my visit.
Mike is always helpful and informative.
You don’t want a comment from me on this issue. Not happy.
Very pleased as always. Great experience
Routine service was quick & efficient
Nicole was very helpful and friendly. I had to wait 20 minutes to be served at first.
She was sweet and prompt.
We truly appreciate the great friendly customer service !
He greeted me when I arrived for my appointment.
Discussed everything I was there for in detail with patients.
Advised me on time frame to wait. I enjoyed my concession stand treats and car was done in great time frame. Checking out was easy and he explained everything that was done. And let me know when to go back for certain things on next visit.
Excellent experience everyone was so kind and helpful
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