+/- 3 1/2 to almost 4 hours for an oil change and tire rotation is unacceptable and that was with a scheduled appointment. Completely
Unsatisfied.
Brandt was friendly and professional.
The Lake Charles Toyota Center where I got my vehicle serviced was absolutely amazing. They took care of me. Make sure I was comfortable and cared for. Keep me updated on my car the whole time awesome service, trustworthy, and absolutely have loved my visit every single time going to my dealership incredible amazing people who really provide the best service in Lake Charles, Louisiana
Annie is thorough and rigorous in her work. Many thanks
100% satisfied… Not one thing I can complain about..
Nicole is very nice and accommodating an answered y questions patiently.
Keep doing a good job was satisfied
Gavin was amazing and truthful!
Love the service keep doing great
I don’t understand the use of scheduling an appointment when I was there for three hours for one simple oil change
Michael was kind and explained everything to me so that I could understand what was being done to my car. I am very satisfied with LC Toyota and Michael Guillory
I don’t think a oil change car rotation should take three hours
Fast check in. Service done fast.
IT TOOK ABOUT 3 HOURS TO DO A OIL CHANGE OTHER THEN
THAT THE SERVICE WAS SATISFYING.
Signed Vehicle Check-In RO#1776643709 Quote $0.00
Bill received upon completion $56.16
In earlier days, I believe this was called “Bait & Switch”.
Now, in my opinion, it’s just plain theft.
Michael Guillory always does a great job. He is a pleasure to work with.
He was very professional informative of all my needs done to my vehicle
They are always courteous and take great care of me.
Wait was a little long, but that wasn't his fault. Always a pleasure to work with Barton.
Fast friendly and quality service
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