Service Center

Real Reviews From Verified Customers

Roderick M.
2 out of 5
9/27/2025
2 hours to rotate tires No text to let my know turndra was ready.Had to find service writer. So much for high expectations
Allen M.
5 out of 5
9/27/2025
And Thank you, very professional.
George M.
5 out of 5
9/27/2025
Keep up the good work
Diann R.
4 out of 5
9/27/2025
Toyota is the best car I’ve ever owned. My first was a Camry which I drove for 18 1/2 years before I got my highlander. Have NEVER had a problem with either one & plan to keep this one at least as long. It is a great car without exception sold by folks who stand with you always.
Linda H.
4 out of 5
9/27/2025
You have the best hotdogs
Tillandsia S.
5 out of 5
9/27/2025
Thank you
Rebecca P.
5 out of 5
9/27/2025
As usual, service was great Thanks again
Shawn E.
5 out of 5
9/27/2025
Gavin was very professional and helpful
Mary K.
5 out of 5
9/27/2025
Thanks for the help with my vehicle
Sherry D.
5 out of 5
9/27/2025
Angla was wonderful! I promote Lake Charles Toyota to everyone!
Alberto F.
5 out of 5
9/27/2025
The service was fast and professional
Jude D.
5 out of 5
9/27/2025
Great Service
E. B.
5 out of 5
9/27/2025
Professional and courteous
Eve P.
5 out of 5
9/26/2025
Very helpful and gave consistent, speedy updates on my tire!
Rita G.
2 out of 5
9/26/2025
I have received two alerts that my tire pressure monitoring system is malfunctioning. According to my invoice, they just checked the tire pressure and said that I went because the tire pressure light was on. That was not what I told them. Also, they seem overly concerned about my floor mats which came with my car when I bought it and were installed in my vehicle when I bought it. I do not have double mats on the driver’s side. I texted My service guy about this.
Jengi M.
4 out of 5
9/26/2025
Christian worked diligently with me to get my hitch lights working on my new-to-me vehicle! I pull a trailer for my job regularly so it was vital to get that working. The third time was the charm and I so appreciate his understanding of me running my own business and needing to be able to attend to that without being at the dealership all day again. Thanks, Christian!
Jean M.
5 out of 5
9/26/2025
Very pleased ???????????? thank you
Marshal G.
2 out of 5
9/26/2025
Brant Nunez was great but paying over $200 for one TPM sensor is insane.
Sandra M.
5 out of 5
9/26/2025
GOOD VISIT
Vince O.
5 out of 5
9/26/2025
Customer service is top tier.

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