Service was exceptional!
Angela,
Great and professional job.
Mr. Guillory is always very helpful and answers all my questions. He is very fast and easy to work with . Very polite also.
Excellent customer service
Andrea Chiasson was amazing!!! She got me an appointment for the service of my brand new car ( A/C not working). She was very friendly and helpful, kept us informed and went above and beyond to help us!!
I wasn’t expecting $500 for checking an oil leak and tire rotation!
Was all that really necessary? Wow! I’m on Social Security.
Andria was very nice.
Maybe I should have spoken up earlier.
As always, my service visit was exceptional. Michael is always timely and informative. Lake Charles Toyota has become the benchmark for other dealerships.
First service at Lake Charles Toyota. Went great.
Excellent service. Michael is the best customer oriented person I have ever dealt with
I arrived on time for my 10:30 appt. Waited 1.5 hours for just an oil change! I never received any text that my car was being serviced. Never saw Gavin agin. Asked another service person to check on my car status. When they brought it around it had been sitting in the back lot done. Someone dropped the ball!!!
She was very professional at job and very lockable
Good service but took a little long. 2 1/2 hours for an alignment.
Andrea was extremely friendly and professional. She made me feel comfortable and updated me every step!!! I would give her a⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️if that was an option!
Excelent attention , you feel like home and the service it was perfect
Lake Charles Toyota did a great job of realigning a brand new car and the service was excellent. It is a shame, however that a car with 300 miles from Toyota should need to be aligned. Again the service from Matt at Lake Charles Toyota was great.
I was completely satisfied with Gavan. He kept me informed about the progress of my service request. He followed up quickly with the additional repair work available. I am glad that he was assigned to my service request
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