Lake Charles Toyota Auto Repair Service

Simple and fast

Courteous and quick service

Matt is the BEST service advisor ever!

Great customer service. give him a raise!

All the service was well done and very timely.

Clay always does a excellent job and I trust him completely

He is always very nice and willing to answer any question I have.

Every thing was done right and fast

Awesome staff!!!

While I totally appreciate all Clay’s help in the process. I brought my car in because it’s making a noise. The technician says that the air condition system needs overhaul and that does not fix the problem. The noise is still there $3700 later. The technician looks at it again and says there’s an old belt wrapped somewhere and needs to change another belt and says that’s the problem and then the noise was still there. He then the technician tries to convince me that the car is supposed to sound that way.. but I know better and everyone else that heard the engine knows better so they take it to the back again and finally fine that the pulley is bad a simple thing like the pulley. Which maybe would’ve only cost me a couple of hundred dollars to change it. My air condition was blowing cold air perfectly fine.. so you can see why I have no confidence in your technician telling me what’s wrong with my car after $3700. I have always brought my car into Toyota since I’ve bought it there, but I wasn’t satisfied at all on how the problem got solved. My car sounds like it always has now thank you for that and I will still come back and get my car serviced when something goes wrong,

Gaven kept me up to date with the progress of work on my vehicle. He also informed me of the work they do to keep me from having potential reoccurring issues.

Matt helped me get in and out with my vehicle on what usually is a busy day.

Gavin was helpful, professional, and knowledgeable about his job.

Came in with a screw in front tire, had tire repaired faster than was estimated and as always the snack bar was great.

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I enjoy the friendly prompt service.

A-1

Prices are getting ridiculous 100$ for air filters and 91$ for wiper blades come on man times are hard now!

Quick service and Andrea did a great job! She stated how much she loved her job.

Michael is top notch.