Mark is very kind and tentative with each customer as I was waiting for my car to be done. Noticed he had treated each person with kindness and professionalism.
Gerry provided excellent customer service & turn time was amazing!
He provided ellecitent and knowledgeable servive.
Mark Gray provided an outstanding care experience. I arrived having a very rough day, and his attentive, kind approach made all the difference. It’s rare to find such high-quality customer care. 10/10 !
Excellent service. Thank you Mark.
Gerardo Temores and the Manager were great! They provided great service!
Tony was very helpful and professional. We are happy to have had him as our service representative.
Thanks for your patience and assistance
Creat service Mark was very helpful .
Tony was very helpful, and took care of me as if I was a VIP. He has great customer service, and is very knowledgeable.
Very professional, very kind, thank you so much for everything he did.
Robert was great. But really charging a credit card fee? Lexus use to be a premier service and car dealership. But no more! And 50$ charge for a tire rotation! Ridiculous!
My Chevy Tahoe dealership does better than Lexus. Left Riverside Lexus for same type of petty so called service. Crown is off my list to service or buy a vehicle. It’s the principle. Total lack of customer care and bill practices.
Tino, was very professional and helpful
Outstanding service yesterday! Jerry explained throughly. Thank you Jerry!!
Both Tony and Chris Santos took care of me during my visit since I came at the end of Tony’s shift. Tony checked me in and Chris got me checked out. They both gave stellar service!
Faustino was great explaining what services my vehicle needed and making sure I got my vehicle back in a reasonable time. He was friendly, knowledgeable and kept me updated on my vehicles progress
Always very happy and good experience with Christian Santos! Love my Lexus!
Alfred was courteous, kind and helpful. Made the process very easy
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