Faustino always does an Amazing job explaining the issues and concerns I have about my Car and very patient with me as he explains things he makes sure that I understand my car situation he's the Best
Christian represents what it takes to ensure great quality service. He and Lexus are first class!!
Jerry was a pleasure to work with. He kept me informed every step of the way and I appreciate the excellent customer service he provided.
Outstanding Service by Brandon!I Brandon provided the most professional and caring service any person can receive.During the hours my vehicle was being worked on, Brandon went above and beyond by arranging an Uber to take me home, and later arranging another Uber to bring me back to the dealership. My car ended up being the very last one ready. Even though the dealership doors were already closed and it was past closing time, Brandon stayed behind to ensure my vehicle was personally delivered to me. I felt bad for holding him up, but he went completely out of his way with a positive and helpful attitude. Crown Lexus is lucky to have someone so dedicated on their team. Thank you, Brandon!
George was very nice ans professional
He went over every detail of service
And even offered to buy me a coffee Your machine was broken
I was referred by crown lexus to AW auto body and the experience is been horrible this is the third time the I have to send the car back because is not right it's just horrible they been taking almost a month to fix my car
Always a pleasure working with Eli. He's always nice and friendly.
Maria is very professional and a great customer service skills.
Maria was very nice and professional. I was very happy with her customer skills
Brandon Hanson is an incredible service provider. Brandon made this experience incredibly easy, and based on the customer service and strong communication I received from him, I will continue to be a loyal Crown Lexus customer.
George did an exceptional job taking care of me. He was friendly and welcoming. I found a coupon online from the dealership's website and he applied it. Overall I had a great experience getting my car serviced and it was because of George's exceptional customer service. Please recognize George!
I had an excellent service experience at the Lexus dealership. The maintenance was completed professionally and on time, and the staff kept me informed throughout the entire process. Everyone was friendly, knowledgeable, and attentive to detail. My car was returned in great condition, clean, and running smoothly. I truly appreciate the high level of customer service and care they provided. Thank you to the entire team for making the experience easy and enjoyable. I will definitely return for future service and highly recommend this dealership to other Lexus owners.
Cashier person not polite,not sociable.
Appreciate Robert's help he saved my PTO time. Managed to get me a loaner and take care of my vehicle while I head to work. He put my mind at ease when updating my vehicle, regarding tire availability. Overall 5 out of 5 service.
Jerry was great, service was great and timely
She was kind and answered all my questions. I would ask for her again.
Maria was so kind and friendly. I very much appreciated that she got back to me immediately via text. When I had questions about my vehicle. She did have a day off and she let me know that as soon as she came back, she would be answering me. Before I had to reach out, she did, I was very pleased with her service!!
Tony did a great job and definitely made me consider taking the vehicle more often for service at Crown Lexus.
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