Glad to be in the Lexus family .
Chris was a pleasure to work with.
Thank you for excellent service on my car! I really appreciate the prompt work and the friendly staff. My car is doing well. Till the next service.
Very good service always with Faustino. He’s very personable and definitely takes great care to provide the best customer service.
Tony is always amazing. Very professional , informative , and courteous. Tony understands.
Maria is very helpful and did an excellent job taking care of my vehicle. Keep up the good work ????
Great service was provided by Gerardo Temples. He was courteous and explained options.
Very knowledgeable and courteous.
Mark was wonderful but I had a 10am appointment with Gerry and after sitting in the car waiting for him for30 minutes I ask one of your employees to find out what was going on. He came back and said there were still two people ahead of me and it would be another 20 minutes at least. I said I didn’t want to wait any longer, at which point he had Mark help me. It was so inconsiderate of Gerry not to at least come out and explain or apologize. And the loaner car I had reserved a week in advance wasn’t available. Mark was wonderful but a 10am appointment and I didn’t get done till 2pm. Pretty un-exceptable! Very disappointed
Mark was extremely kind, thorough explaining everything that was going to happen and had me out of there in a timely manner.
Maria Navarro was the best he was very helpful she was real professional the best one since I've been going to crown Lexus Maria Navarro has been my favorite service person
George was very professional and kind! He was able to get an additional 75 dollars off the total price. We really appreciate it!! Thank you!
Informative and very timely
Tony is a wonderful service representative, we drive from Alhambra to have our service in Ontario because of Tony!
Christian was always helpful and very accommodating.He ensure that customer are satisfied to his service. He has very good customer service,thats why Im always going back to him for any lexus services.
Faustino Ruiz is always very helpful and listens to my questions and concerns. I appreciate his kindness.
The work done was exceptional! The car looks brand new even down to the new car smell! We are very impressed with the quality of work!
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