Crown Lexus of Ontario Auto Repair Center

Frank is my go-to person whenever I have an issue. He is very professional and communicative. I appreciate him and always happy when I leave. He’s very kind and helpful too.

As always Alfred did an amazing job with helping me with the service of my car couldn't ask for a better service advisor

Very pleased

Good service. Kept me up to date

Thank you for great customer service.

Out standing m. Very responsive. 5 star

Professional and perfect job, thanks very much!

Everything was great

Good

Very welcoming

All went well. Thanks

I’m very satisfied to Faustino Ruiz. He always help and explain everything that needs to be done to my car. Tino is always nice and helpful. Thank you Tino.

I was given a dirty loaner inside and out, I informed the worker that the car was dirty, he came took pictures and sent it to the manager but no further action was taken to get me a clean car, I was told I would be notified when my vehicle was ready for pick up. There was sticky stuff on the steering wheel, on the steering wheel functions, on the passenger door in the cup holder on the charging station, etc. Very dissatisfied, The car had not been washed at all. When I returned to the car dealership I was asked by another gentleman how is everything, I proceeded to inform him how dissatisfied I was with the experience there at Crown Lexus in Ontario, he immediately got a manager to come out to the car. Then I informed the manager of the situation above which was which he was already made aware of when I initially reported. He addressed the situation and informed me he would rectify it next service visit. No one should have had that type of experience.

As always, it was a great service.

Alyssa was accommodating to my extra inquiries and questions. Great job! Thank you

Thank you Tony for a great service today!

I appreciate Christian he goes above and beyond to meet my expectations every time, he truly cares on satisfying customers and I will continue to visit Lexus he’s very knowledgeable and welcoming thank you.

I feel the difference from having the service done.

Very friendly and thorough

Alyssa does an awesome job. She always takes really good care of me. I always get my questions answered and she is just a good person around.