Maria was very kind and helpful. I had a couple of questions that I wasn’t sure of about the programming and she had a person come over and talk to me, and he explained all my
Questions.
Excellent customer service by Mark, he is amazing and very helpful.
Brandon is the epitome of exceptional outstanding customer service. He went above and beyond our expectations
Helen provided excellent customer service!
Helen is the reason why I come to Crown Lexus. She provides excellent service.
BRANDON DID AN AMAZING JOB!
Brandon was great! One of the best experiences I have had at Lexus.
excellent customer service was provided by robert and vehicle was done sooner than expected
Robert was kind, and helped me out tremendously!
Had fantastic service. Love the Lexus family.
Thank you so much Mr.Tony Hang for your great service…I’m very happy and satisfied for the good outcomes of my car. Mr.Tony Hang thank you again! 100 percent customer survey for your job well done.
Thankyou Tony for always giving the best
Customer service!
Thankyou for the car wash my car looked
Great
Tony went beyond an found rat droppings an nest &
Urine under the hood! ☹️
Thankfully no wires were chewed.
Thanks again
Robert was both very professional and person. I was happy with his service able
Santos was super helpful.. i did a walk in service and santos got me back the road ASAP.. 10/10.. i appreciate that.. ontario lexus is the best..
Very friendly and helpful.
He was very patient with me. They started the car & then I decided to add more work. Then I called later and added something else which he took care of. Very nice guy.
Maria was professional and excellent at her job. She explained in detail what was required and she made sure that I was comfortable as I waited. I will definitely request Maria in my next appointment.
“Experience Amazing”
Redefined at Crown Lexus, Service Elevated Beyond Expectations
I never write reviews, but what I experienced at Crown Lexus deserves RECOGNITION. I brought my wife’s Lexus in for brake service and was immediately impressed by the professionalism and clarity Christian Santos provided. His attention to detail, confidence, and ability to explain the diagnosis made the entire process effortless, and the brake issues were resolved exactly as he described.
I was so taken by his knowledge that I returned two days later with my own Lexus LS. Christian told me, “Bring the car to us and we will provide a clear diagnosis and work with you to resolve the issues,” and he delivered exactly that. The Lexus technology system is excellent, but Christian’s guidance is what elevates the entire experience.
Everyone at Crown Lexus, from the valet to the service team, was helpful and professional, but Christian is the reason for this review. His clarity, dedication, and exceptional understanding of Lexus vehicles reflect positively on Crown Lexus and Lexus Corporate.
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