Always great service.. Tony Hang takes care of me and my families vehicles in a timely matter. ALWAYS VERY HELPFUL.. He is an asset to that department /dealership /organization.
I had a great visit today everything went smoothly I was kept informed on the status and findings in my car. Greatly appreciated
Helen was very informative and professional. She also went above and beyond to help me get assistance with the Lexus App.
I would appreciate a call regarding information about a trade-in from a person who is thoroughly informed and knows about the new cars and the possibility of me leasing/purchasing. Thank you
Great service. My car was ready even faster than expected.
Did a good job overall ????
Helen is always super helpful! She makes sure everything is taken care of and she answers any questions that i have.
Chris was a good service advisor. However, after driving my car home i noticed that my steering wheel is still off centered and still drifting to the right when the steering wheel is straight. Unfortunately, i would have to bring it back.
Helen is a very professional service agent.
Appreciate Mark’s professionalism, honesty and working with us to prioritize what needs to be done first for safety reasons. Also gets back to me when I text him in a timely matter.
miss Helen was very helpful made the process is very easy
I appreciated working with Faustino Ruiz
Thank you fir your sterling customer service!
"I'm so impressed with the service I received from Jerry at Lexus! He was incredibly responsive and communicative throughout the entire process, keeping me informed and up-to-date on everything. His positive attitude and professionalism were evident from our first conversation.
What really stood out to me, though, was his compassion and understanding when discussing the unfortunate events that led to my car needing repairs. He showed genuine empathy and care, making a stressful situation feel much more manageable.
Jerry's knowledge and expertise were also impressive – he was able to answer all my questions and provide clear explanations, putting my mind at ease. Overall, I would highly recommend Jerry to anyone looking for exceptional service and a caring, knowledgeable representative at Lexus. Five stars isn't enough – he'd get a million if I could!
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