Good morning,
On September 15, I had a dash cam installed on my 2025 GX Luxury Plus at Crown Lexus dealer. However, the parking mode recording feature is not functioning.
I ordered and installed the official Lexus Integrated Dash Cam, but the parking mode recording does not seem to work. As I understand it, for parking mode to function, the dash cam must receive constant power even when the vehicle is turned off.
Could you please advise me on the possible cause of this issue?
Wishing you a pleasant day.
He was very friendly and informative but not pushy.
Everyone was great Chris Santos was very nice and professional
Mark was awesome! Great customer service!
Very knowledgable helpful and respectful
Always look for him when I bring my vehicle in
Thank you Tony for excellent service
I am very satisfied with the service that Faustino has rendered to me. He's a very professional and caring man.
Mr Ruiz was the best very kind and nice
Great experience. She was very helpful.
I want to take a moment to recognize Tony for providing truly outstanding service. From start to finish, he demonstrated a level of professionalism and care that exceeded my expectations.
Tony took the time to clearly explain the process, kept me updated throughout, and made sure every question I had was answered thoroughly. What stood out the most was how he balanced efficiency with genuine attentiveness—something that is rare to find. His communication was clear, friendly, and honest, which gave me complete confidence in the service being provided.
In my experience, Tony is by far the best service advisor I’ve worked with. He represents your company in the best possible way and sets the bar high for customer service. Because of his efforts, I not only feel valued as a customer but also look forward to returning for future service needs.
Tony’s professionalism, knowledge, and dedication make him a tremendous asset to your team.
Best regards, Giovani P
Yes, Tino's service to us exceeded our expectations.
He is very nice and attentive
Tony gave wonderful assistance and help.
Fausto did an excellent job for me. Very pleased and appreciated .
Great Service !!! Simple fast and efficient!
Thank you Tony
Excellent customer service
Very helpful. Made sure my wait was quick.
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