Jerry provide an excellent services. He is very knowledgeable and professional. 10/10
Mark was, friendly, courteous, efficient, helpful and followed up. He was easy to understand and made the service time pleasant. I would definitely request his assistance at my next service.
Jerry and Robert were excellent. Great service, prompt and attentive. I am very happy with my experience at Crown.
Thank you, truly appreciated!
Keep up the stellar customer service!
Excellent service by Mr Tony hang
A major reason I elected to have my vehicle serviced at Crown Lexus was the expectation that my vehicle would receive careful professional servicing. Having my vehicle returned to me with greasy finger smudges on the headliner was disappointing. On a previous service appointment, I received my vehicle with numerous scratches on the right front fender. Apparently no fender protectors were used and the scratches were probably made by a technicians belt buckle. Unfortunately, I did not see the scratches until a week later. At At that point, it is unlikely that the dealership would take responsibility for the damage. I, therefore, I elected not to pursue the matter.
Thank you too your great staff, especially, Faustino.
Great job, very knowledgeable and friendly
He was very helpful and professional. Easy and pleasant experience!
Mr. Melendez was a consummate professional. No pressure from him to upsale me, gave me the facts regarding the care of my vehicle. Looking forward to survey regarding my Service Provider. Mike Kufchak
Thank you Michael, for the service and quality.
Helen is EXCELLENT in All she does to take care of my Lexus. Thank you Helen for your knowledge and expertise. Rachel J
Christian is a very knowledgeable service advisor.
He’s friendly and helpful as well.
Had a great experience.
Thank you!
Jennifer was very professional and helpful.
5 star service drive..Tony is great.
Tino is friendly and helpful. He helped get me a loaner for the day.
Everyone was great, really great customer service. I’m very happy! Thank you!
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