Service rep very professional and courteous.
Thanks Jennifer! Good service & a great personality ????
Thank you for taking such good care of my car. Mark was very understanding of letting me pick up my car a day later as I had surgery, when my car was ready for pick up.
Tony was very professional and a good communicator.
He is friendly, helpful and gets the job done quickly. Greets you with a smile and makes you feel comfortable.
Mr Temores did excellent job in keeping me informed on status and helping get vehicle ready.
I was very pleased with the service Mr. Santos gave me and I appreciate all of the ways he made me feel comfortable.
Super respectful and welcoming
I go off and on to Crown Lexus to get my car serviced because in the past I have sometimes experience very push service writers. Today was not like that. Robert provided good information, but ultimately let me decide what I would get done on my vehicle without the run around. He was clear about my service needs yet valued my time. I will definitely be returning more faithful to get my car serviced.
Awesome dealership !! Most professional and kind people I’ve ever done business with !!!
The service was great and it was finished faster than anticipated.
Mr. Ruiz is outstanding. I will continue to seek his assistance in the future
Always a great service everyone is very
Thank you for the assistance and service.
I am happy from dealer service, if I noticed it Frank is new, he is nice but he doesn't update with status of car, I dropped my car 10 am, he was not updating untill 3 to 4 pm, he dose not liked when I called update,
2- I was thir for the same issue two times, the second time I dropped my car, he said your may stay from Thursday to Tuesday, because I am off from Friday to Tuesday, I asked someone else will taking care of the car, he said no I'm responsible, than I ask Mr Rius he said no problem
3- I asked to check my car hybrid battery because I get low mileage, he said I diagnosed you need to clean fun and filter for over $400
He didn't know that I did this service two months ago,
He made me confused, why I should do it too soon, actually I found it out when the temperature go over 100 F
then I get low mileage.
Even i refuse the cleaning filter he charged me $224
I am glade lexus taking care my car with warranty,
The reason I bring this point other people like Mr Ruis and others the communicate and updating, last time car was with Mr Rius my was not at dear for few days , and it was the same issue,
And he was repeating and told
dont call me I call you,
Of course if he updating i will call him
Thank you for giving me a chance to review
I always received great service when I bring my car in for service at Lexus.
Extremely horrible work, left my car as dirty as it was given . Not cleaned inside at all . Windows were left dirty on the outside too
George was pleasant, knowledgeable, and efficient. He understands the importance of building long term business relationships. Thank you for a great experience.
Very thorough in making sure service was performed correctly.
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