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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1785 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 95 reviews 4%
1 star 142 reviews 6%
Review Us
Cheryl S.
5 out of 5
2/22/2026
I am happy with the service I received.
Darrell W.
5 out of 5
2/22/2026
Thank you
Susan A.
5 out of 5
2/21/2026
Excellent service as always from the Buckhannon Toyota technicians. Alicia Harvey was extremely courteous, knowledgeable and efficient in providing top notch customer service. Much thanks and appreciation for their great work!
John K.
2 out of 5
2/20/2026
I will explain by phone, I'm at work and unable to talk at the moment
Charles E.
1 out of 5
2/20/2026
Bought extended warranty and was mislead into thinking it was through toyota and was not. Also was told before bringing the vehicle for service it would be covered and was not. My wife will be buying a new vehicle soon and will sway our decision on where to buy.
Gary O.
5 out of 5
2/20/2026
????
David J.
5 out of 5
2/20/2026
Amazing service dept.
Denise L.
4 out of 5
2/20/2026
It took about 1/2 hour for the service to be completed. I am completely satisfied with the results.
Sheila C.
5 out of 5
2/19/2026
Great service and not a long wait. Very friendly people
Adam C.
5 out of 5
2/18/2026
Thank You
Virgil D.
5 out of 5
2/18/2026
Well done
John S.
5 out of 5
2/17/2026
Good job everyone vary professional
Thomas D.
5 out of 5
2/17/2026
Very helpful and friendly. Explained everything
Denise A.
1 out of 5
2/16/2026
In my service, my tire rotation, they chipped my right front wheel.
Linda L.
5 out of 5
2/15/2026
Very courteous!
Stacey K.
1 out of 5
2/14/2026
No reason to contact me service was fine. But, all sorts of things such as headlights, Trip mileage had be messed with. If you are turning stuff off then put it back how it was received.
Wesley M.
4 out of 5
2/14/2026
Service handled problem quickly
Glen H.
5 out of 5
2/14/2026
No complaints. The young lady that checked us in and took care of us was top notch. She gets a 10 out of 10 in our book. Nothing but polite, kind and courteous. Thank you!!
Christopher J.
5 out of 5
2/14/2026
Excellent Service and Hospitality
Kimberly S.
4 out of 5
2/13/2026
Awesome service department!

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