Great service! Friendly staff!
Very friendly and professional. Did an excellent job explaining the service that had been performed! Great job!
She was very accommodating, and seem to understand that I completely trust the service department to help me always take the best care of my vehicle. When I explained disappointment about a prior service, she was very understanding .
Very professional, ABSOLUTELY ACOMADATING!!! RIGHT ON SCHEDULE AS promised. Would HIGLY recommend this place of business to buy a vehicle AND use their service department
Went in for my 10k mile oil change and tire rotation which is included with the maintenance package I purchased with the car. Everything went smoothly and timely. No damage was done to my car and no items within the car were missing after servicing was performed. Highly recommend Buckhannon Toyota servicing your vehicle.
Knowledgeable helpful friendly
Christian was very thorough in his communication with me while I was waiting. He made the whole experience better.
He was a nice guy and to the point, maybe to the pint
Quick and professional, as always.
The mechanic left the air box lose and air intake off.then when I brought it back tried to blame me for it being like that. He said he never removed the air box. I told him when I left to bring it to Buckhannon toyota it was not like that. Then he admitted it might happen when he was laying on it to fix the coolant bypass valve. This is why I don't trust other people to work on my vehicle.
She was great. Buckhannon Toyota has the best staff and service.
Very friendly, Took care of my needs I had requested!
Did not reset the check engine
I think the workers need to put more effort into looking the vehicle over more throughly before diagnosing the problematic making the customer come back when it was something very simple to be fixed the first go around. Making me thinking they didn’t even look over my car and diagnose another problem that wasn’t even mentione??. Also to have rotators needing fixed not even a year yet after buying?? If this keeps happening I will not be buying a brand new car from here again.
I was impressed with your service and will return
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