The Team did an excellent job in determining the issue with my vehicle and fixed it in a timely manner! I am very satisfied with the service I received and how friendly I was treated. I will be a returning customer in the future!
Always good service, and we really did need the 2nd key for the new car.
Quick service- in and out!
Alicia does a great job reviewing the multi-point inspection and excellent customer service.
Service was great and people were helpful and kind.
The service was completed with the utmost professionalism and quality that I would expect nothing less from Your team at Buchannon Toyota. Christian gave me a very respectful experience. Thank you for your service.
Friendly staff and comfortable waiting area
Tires were not to be rotated. Key drop stated oil change & car wash only.
My wife was told that they could not wash her 4runner because of the running boards on it. You have always washed it when I bring it in for service with the running boards never being an issue.
My car was forgotten. My appointment was at 2:30. At 3:00 I asked if they have forgotten my car. The service writer was apologetic and finally took my car in. I am not pleased!
She is always informative and pleasant.
Service was great, didn't have to wait Alicia was great to work with. I would recommend Buckhannon Toyota over other dealer closer to me.
He was courteous and efficient!
Alicia goes above and beyond with her service.
Alicia was efficient and helpful. She provided clear explanations and set a time-frame expectation that her team followed. The repaired followed an accident on 79 on the way to Washington from Missouri. All people from parts & service were wonderful and helpful. Alicia made it happened with her skills and smile.It allowed us to plan our day and be on the road to DC when she said we would. Thank you very much Alicia!????
Christian was great! Ron was also very friendly.
As always, you guys are great! Always 5 star service!
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