The guys were great, services was fast, no complaints!
I am very happy with the way I was treated during this time , From the time the truck was dropped off to the repairs being was very timely and professional service over all !
I was given one price quote on the phone when called before service was done and charged more when I arrived to pick up my vehicle.
Cassandra did a great job, keeping me informed every step the way and set my expectations perfectly
Fast and friendly service!
Everyone is wonderful. Great service and friendly staff.
Don’t know exactly what was done to my vehicle but service was great
I would like to make an appointment for a purchase of a new vehicle
Outstanding staff, thanks a lot
Great service and friendly atmosphere
The printed report I received stated “5 K oil” and I was told this visit would be for tire rotation, etc.
When I called to question the print out.. was told that “5 K”... is on all statements regardless of service. Seems a little confusing to those of us trusting the report to keep track of what maintenance is being performed. Service at the location was prompt and efficient and there were plenty of times available for service which is helpful.
Michael is always a friendly face and brings a good energy to Toyota!
Awesome service and experience. They made sure to keep me updated and offered me a ride if needed. Would recommend this place to everyone.
I had my 4Runner serviced at Buckhannon Toyota and couldn’t be more impressed with the experience. From the moment I walked in, the staff treated me like family—friendly, respectful, and genuinely caring about making sure everything was taken care of the right way.
What really stood out was the level of transparency. The mechanic provided detailed information along with pictures of the work being done, which gave me complete confidence in the service. That extra effort goes a long way and shows they truly care about their customers.
Top-notch service, honest communication, and a team that makes you feel valued—you don’t find that everywhere. Highly recommend!
Alicia is excellent, every time I have service done
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