Thank you. We have always been treated with respect with sty our visits. Thank you all and God bless
Summer was incredible and very friendly and kind to me and my daughter. She helped with everything and went above and beyond.
It's always a pleasure for me to vist Toyota in Buckhannon WV. Friendly staff and very professional team working on my vehicle. Out standing job all round!
Blessings,
Shawn B
Always a good experience with all the staff at Buckhannon Toyota.
Buckhannon Toyota is by far the best in West Virginia.
Summer was knowledgeable. She knew what service my Highlander was due for answered other questions as well. She was a pleasant surprise after my experience in January when your employee told me my car wouldn’t be serviced until two hours after my appointment time because she had four or five “no-appointment drive ins” who would be taken care of first, and if that didn’t work for me, I could “just leave.”
I always felt I was in the loop, as I got texts telling me where my car was in the process. I’m sure it took diligence and extra time in her part, and I really appreciate her effort to do that.
When I mentioned how much I loved my Highlander, Summer told me of a beautiful blue one on your lot. I told her my original salesman was no longer there, she said you all have some great sales people and any of them would happy to help me find the right car, and if you didn’t have the perfect one for me there, you can get one from another lot.
In my opinion, Summer Richards is a definite asset for Buckhannon Toyota.
You guys are always the best
I was satisfied with the service on my vehicle thanks
I have 2 warranties, yet I was charged a total of $500.00 for a simple thermostat and a filter. Your excuse for not Allowing the warranty to be used was that the thermostat d I don't leak. Apsolutely rediculous and what a way to rob people. It was obviously a Powertrain issue which was still under warranty. It shut down my AWD my heat did not work. Seriously a thermostat has to break a certain way to be covered! My other purchased warranty denied coverage because you were suppose to cover it under Pt warranty. I'll never buy another vehicle from Buckhannon toyota.
I am pleased with the service she kept me up to date of the truck
Thank you so much Summer. You were so helpful.
Alicia was very friendly, accommodating and efficient when I stopped to get my vehicle inspected.
Everyone was pleasant, easy to talk to
Time frame with appt was like I was a walk in
Everyone in service was great and special recognition to Earl for outstanding service on my car...give him a raise
I love the people and the great service. Everyone is so helpful and kind. Thank you All so much.
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