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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1803 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 97 reviews 4%
1 star 144 reviews 6%
Review Us
Johnette R.
5 out of 5
1/17/2023
Friendly fast and convenient. Will return Thank you
Kimberly S.
2 out of 5
1/17/2023
Every time I call to schedule appointments and leave messages I don’t get return calls. I’ll wait a couple days and call back and leave a message until I finally reach someone. Why does no one ever return my messages? Otherwise yes, I’m happy with the service. But I do expect a return call in a timely manner. Thank you!
Barry B.
5 out of 5
1/14/2023
Good service as always
Kelly P.
4 out of 5
1/13/2023
I was impressed with your service department. Everyone was pleasant and willing to help. Quite an improvement over the Fairmont Toyota dealership, whom I will never deal with again. One question though, I'd l8ke the name changed from Kelly to Diana. KELLY IS MY DAUGHTER and she had service in her name years ago. Cashier couldn't change the name for me.
Jordan H.
5 out of 5
1/13/2023
Great job
Peggy B.
3 out of 5
1/13/2023
Haley was very polite and will now become my new Dr. For my vehicle since I no longer have Stephanie:(
Yong L.
4 out of 5
1/12/2023
Although the vehicle are not serviced at Toyota Buckhannon, But I am very satisfied with your responsibility and professionalism!
Landon R.
5 out of 5
1/12/2023
Wonderful service from Sumer!!
Segun O.
5 out of 5
1/11/2023
Thank you! Alicia and a gentleman that worked on the tires are terrific are great assets to your business and customers.
Doyletta N.
5 out of 5
1/11/2023
Great customer experience with your service department.
Steven B.
5 out of 5
1/11/2023
Job well done thank you
Joshua W.
5 out of 5
1/11/2023
Great friendly fast service 5 stars
Kevin S.
5 out of 5
1/10/2023
Thank you
Karen B.
5 out of 5
1/10/2023
Toyota staff has always be so courteous and on top of everything, thank you
Todd M.
5 out of 5
1/10/2023
She was very helpful, understanding and patient with us. She let us know what to do and kept us updated on the status of our truck. Thank you Hailey you did an excellent job and most of all you were friendly when talking to us and explained what was being done.
Bridget S.
5 out of 5
1/10/2023
Alicia was very helpful and very knowledgeable. Her and Haley are the sweetest!
Inyoman P.
5 out of 5
1/10/2023
Excellent service
Larry H.
5 out of 5
1/7/2023
Hailey was great! Put my mind at ease and was very helpful and courteous. Definitely an asset for your dealership. Would recommend to anyone because of her!
James S.
5 out of 5
1/7/2023
Great work.
Melissa D.
5 out of 5
1/7/2023
Thanks

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