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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1785 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 95 reviews 4%
1 star 142 reviews 6%
Review Us
Rachel S.
4 out of 5
12/30/2025
So appreciative of Michael dealing with the additional issue today. I only had a small window of time and he went above and beyond. Thank you so much.
Thomas S.
5 out of 5
12/27/2025
Good friendly service
Marvina I.
4 out of 5
12/24/2025
Fine job.
Christina B.
5 out of 5
12/24/2025
Extremely fast service! Everyone was friendly and kind. Really setting the bar for how high service should be ran!
Roy W.
4 out of 5
12/23/2025
Well pleased. Had to reschedule twice, due to illness, and Alicia was very helpful. Much appreciated.
Anita S.
4 out of 5
12/20/2025
Always very satisfied with complete staff
Susan K.
4 out of 5
12/19/2025
I was very pleased, first of all I came on the wrong day but I wasn’t turned away, it was a very pleasant experience!
Marshall L.
5 out of 5
12/19/2025
Great Service.Very professional.
Velvet A.
5 out of 5
12/18/2025
Thanks for all your help
Richard G.
5 out of 5
12/18/2025
I was very pleased with the service at Buckhannon Toyota. Everyone was friendly and helpful.
Gary E.
5 out of 5
12/18/2025
So far so good
Tammy C.
5 out of 5
12/18/2025
Alicia is always friendly and helpful.
Shawn P.
5 out of 5
12/18/2025
Very helpful top shelf help
John L.
5 out of 5
12/17/2025
Patrick kept us up to date and explained everything to us.
Charles R.
5 out of 5
12/17/2025
Very professional with his handling of my recall. Lucky to have such a polite young man as an employee.
Brian S.
5 out of 5
12/16/2025
Great service and professional at the service desk
Roger W.
4 out of 5
12/16/2025
WELL DONE THANKS ROGER
Melissa B.
4 out of 5
12/16/2025
Great service. Check engine light came on while in town visiting. They got us in with no appointment…troubleshoot and were able to fix the issue all within hours.
Alex M.
4 out of 5
12/16/2025
Everyone was great and helping and got me in and out quicker than anticipated it was estimated to be 4 hours and was 3.15 pretty good for everything they done in my opinion only thing I can complain about is I didn’t get shoes or walked through how to use the dash cam that was installed but other wise a great experience
Dawn M.
5 out of 5
12/16/2025
All was good.

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