Service Center

Real Reviews From Verified Customers

R S.
5 out of 5
1/14/2026
Always pleased with the service at Buckhannon Toyota!
Linda Z.
4 out of 5
1/13/2026
The remodel really makes for a comfortable place to wait. Which usually isn’t longer than scheduled.
Page W.
3 out of 5
1/10/2026
Once the new Tacomas are available with a 6 foot bed and 4 doors, we can talk trade appraisal!
Adam C.
5 out of 5
1/9/2026
Thank you !
Denise L.
5 out of 5
1/8/2026
Job well done. the wait time was great. Completely satisfied!
Rutheda D.
5 out of 5
1/8/2026
I love my highlander!
Michael L.
5 out of 5
1/7/2026
Excellent customer service.
Keith W.
5 out of 5
1/7/2026
Nice job. Thank you all
Shawn M.
5 out of 5
1/7/2026
Very quick and friendly visit, Keep up the good work guys!
Valerie L.
5 out of 5
1/6/2026
Excellent and professionally done thank you so much ☺️
Jesse G.
1 out of 5
1/5/2026
I needed to get my parking sensors recalibrated due to deer damage and replacement of the sensors. I told Michael when I arrived to hold off until I could reach out to the body shop to arrange payment. I went outside and called the body shop about half an hour after arriving and arranged payment. I came back inside and Michael was busy so I spoke to Patrick and told him to go ahead and have the technicians recalibrate the sensors and send the bill to Hitts. He told me that was no problem he’d let them know. After 2.5 hours of being here Michael let me know the truck was done and he knew nothing about the sensor calibration nor did the technicians. After being here for two and a half hours I had to reschedule another appointment for a different day when it could have all been completed at once if Patrick had followed through with letting the technicians know.
Vernon P.
4 out of 5
1/4/2026
After arriving at 2:00 pm on Saturday without an appointment, the service advisor and technician changed my oil and rotated my tires in less than 45 minutes! We are very grateful for their work!
Darren F.
5 out of 5
1/3/2026
The parts and service reps are fantastic. Great experience!
Alex M.
5 out of 5
1/3/2026
Was very fast and efficient kind got me in and out before my appointment time
Mary C.
5 out of 5
1/3/2026
Easy to get appointments and as always exceptional service.
James D.
5 out of 5
1/3/2026
Thanks
Bernard S.
4 out of 5
1/1/2026
They did a great job and everyone was really nice to to me and Mike told me to come on down and they would take care of it for me and they did too me that is a great thing to know that you All have a great service center to do what needs to be done w
Donna P.
5 out of 5
1/1/2026
Staff was friendly and service was completed in a timely manner.
Russell G.
5 out of 5
12/31/2025
Good service
Timothy G.
5 out of 5
12/30/2025
Very polite and professional

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