Cassandra was very attentive and very detailed oriented
I came in for an oil change and left with a broken windshield.
Thank you for your wonderful service and always being there for me.
Alicia is always a pleasure to work with.
Very efficient service personnel on your staff.
I appreciate your staff’s courtesy. Mike answered extra questions and the receptionist dropped us off at Fish Hawk Acres (and picked us up).
Thank you
Tom
Good people . Work good together an let u know what’s going on . THANK U ALL ! !
The staff at the counter during checkin were friendly. Wait wasn't that long either.
I have a service plan in the maintenance plan with you guys. I brought it in to have my cruise control looked at and they couldn’t find a problem and as soon as I pull off the lot and drive down the road after being there for three hours of allowing them to observe it and change my oil and rotate my tires they could not find the problem. I worried that when my service plans over then they will find the problem and then I will be charged for it and I paid to keep my vehicle protected. Thank you for the opportunity to submit my comments, I appreciate it
I got a coupon in the mail saying an oil change and tire rotation would be $50. Paid 128$ ???? everything else was great though
My last comment was for the car we traded for while our car was being serviced
I bought all my cars through Buckhannon Toyota. They are friendly and professional
I was told an hr for the service(oil change, 25 point inspection, tire rotation). I was notified when the inspection was completed. And then when the car was ready, I received another notice, as I chose to shop rather than wait at the dealership. My 50% discount coupon for oil change was honored, and I was pleased with the final total.
Your whole team did a great job and thanks ????????
Your process is so automated that it is difficult to understand how to access the reports in the links provided. So, I asked for a printed copy. I was given a recommendation for 4 new tires. I know the service person is new— but she could not really explain the details supporting the replacement tire recommendation. Another service person helped but neither one was really able to provide a good rationale.
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