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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1785 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 95 reviews 4%
1 star 142 reviews 6%
Review Us
Shirley S.
4 out of 5
12/16/2025
Patrick was sure that l understood what they were doing to my vehicle. He took great pains to insure l was satisfied. Job well done by Patrick.
John D.
5 out of 5
12/14/2025
Great job, satisfied
Jennifer B.
3 out of 5
12/14/2025
I really appreciate your help and scheduling me today on short notice.
William E.
4 out of 5
12/12/2025
Buckhanon Toyota does a great job servicing my Tundra, promptly keeping me informed of my needs, along with great communication, I appreciate and thank you for your service!
Elizabeth B.
5 out of 5
12/12/2025
Very polite, very professional and finished my car in a short time.
Mary G.
5 out of 5
12/12/2025
He was very nice.He kept me informed and explained everything about what my Cross needed done. I love Buckhannon Toyota!
Walter H.
5 out of 5
12/11/2025
Well done
Allen J.
1 out of 5
12/11/2025
I bought new windshield wipers during my last visit and they make a scraping noise and when I asked the guy about it he said they pretty much all do that. (I’m not happy about that) but they did change my oil and rotate my tires that’s good and they put air in my tires (I am happy about that)
Robert S.
4 out of 5
12/11/2025
Excellent work. Drives smooth.
James S.
5 out of 5
12/11/2025
Y’all just do a great job. I feel like I’m part of the family.
David C.
1 out of 5
12/11/2025
You sold me a warranty that’s was supposed to be bumper to bumber and the first time I try to use it you say it doesn’t cover trim on the seats. I can understand outside but that is part of the seat. It has the seat controls on it definitely more than trim
Simeon L.
5 out of 5
12/6/2025
The service and everything was great. Alicia was very helpful at my check in and out.
Leanne H.
4 out of 5
12/6/2025
Great person to speak with
Harry K.
5 out of 5
11/26/2025
Thank you very much for the help!
Roy W.
5 out of 5
11/26/2025
Very friendly, very efficient. Give her a raise!
David P.
2 out of 5
11/25/2025
I had my oil changed. The old sticker was not replaced showing when the next oil change was due. Also, the ‘Maintenance Due Soon’ message was still displayed as it had not been reset. The girl who checked me in for service, Alicia, was very nice and courteous.
Joyce R.
5 out of 5
11/25/2025
Your service is always professional.
Brian C.
1 out of 5
11/25/2025
Never received any paper work if anything was wrong or if anything was changed. Also before there was a sticker on windshield of how many miles til next service. The sticker was there but it wasn't changed.
Kenneth H.
5 out of 5
11/25/2025
Good communication
Mark H.
4 out of 5
11/23/2025
Michael was pretty professional

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