Dalen greeted me and helped facilitate my visit to the dealership today. I found him, as always, to be friendly and helpful. He is a valuable employee.
I did not find the rest of the early morning staff to be friendly or welcoming at Coad Paducah. I arrived for a 7:00 appointment, and the facility was not even open. No one spoke basically till about 7.45, as I waited in the area and until other customers began arriving for service. This disappoints me. If a business opens at 7, people working need to be friendly and welcoming to customers. This is just my opinion, of course.
Appreciate Ashley for squeezing me in today!
Glad they were able to get me in this afternoon. Dalen was patient, friendly and professional. He is an asset to your team. Thanks again for the emergency fix!
I appreciate Coad staff but the customer service has been on a steady decline since around the start of 2022 and I’m not sure why but it seems to coincide with the lack of little to no new inventory on site or sales staff, or service department staff on Saturdays. A little disappointing.
Dalen did an excellent job of handling my service visit. I was very satisfied.
Thanks for getting it in and out so quickly!
Very nice place to do business with.
They were very personable and professional. Selena spent time answering questions before I left.
Mr. Dixon was very respectful, courteous, and helpful.
Everyone was very professional and service was quick and informed of all steps and the cost up front. Selena greeted us with a smiley and very helpful.
She is consistently attentive. Courteous and accurate. She make our service experience exceptional!
Zach is an excellent representative of your dealership.
Great job in Paducah service. Thanks Zach
She was great. You won’t find one any better. She has a great personality. Hope she is there the next time I bring my truck in for service.
Very capable service department
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social